LINUX SYSTEMS ADMINISTRATOR- Supported Build and integration team efforts to provide assets to over five different locations worldwide. Built and maintained systems for offsite deployment, investigated and resolved issues, automated tasks and completed documentation.• Lead the effort to build and implement BMC Remedy and Seamless products into existing help desk infrastructure. • Conducted build, integration and kick start for over 500 RP2, RP5, UV20, TY10, TY11, and HP Blade systems. Included installation of RHEL and ESXi operating systems, configured bios, IPMI/iLo, DNS, SNMP, syslog, VMWare VSphere integration, resource management, system updates, and certificates.• Assisted in offsite integration of systems which included kick starting 120 HP Gen 8 blades and 15 TY10 servers and managing over 50 existing systems.• Created and updated documentation to reflect new standard practices and to assist in ensuring the availability of information.

NUCLEAR OPERATIONS CENTER COMMUNICATIONS SUPERVISOR- Established communications for USPACOM Commander and staff, created Executive level communications, monitored and maintained MILSTAR systems, operated the Defense Red Switched Network, loaded and maintained cryptographic material while tracking circuit degradation. Troubleshot and maintained secure telephone equipment to include both STE and Sectera phones.• Vital in the collaboration for the establishment of the first coalition cryptographic communications capabilities for a Canadian flag officer as a part of the Commander of US Pacific Command's initiative to integrate foreign services.Other Government Agency May 2010 - October 2013TECHNICAL WATCH OFFICER (TWO) - Performed Tier 1 and 2 support of critical information systems to customers on site and regionally. Tier 1 and tier 2 support included the use of Microsoft Active Directory, SM7, Remedy, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, VMWare, and Citrix XenApp, Linux and UNIX systems in a system administrator capacity.• Resolved over 100 trouble tickets to ensure continued mission connectivity and drafted and released Emergency Condition messages for mission essential systems. • Assisted the Network Operations Manager (NOM) with troubleshooting routers, switches, and crypto, daily message handling, and daily inventory of over 100 pieces of network equipment and included the use of the HP Network Node Manager.VIDEO TELECOMMUNICATION TECHNICIAN (VTC) - Installed VTC units throughout the site including for the Commander and Deputy of NSA/CSS Hawaii. Installation included running fiber and copper for connecting equipment and managed the configuration of devices and testing equipment upon completion. Scheduled, created, and recorded VTC conferences, for customers, enterprise wide.Collaborated to adapt the local VTC infrastructure to make the use of VTC capabilities more accessible and user-friendly to all personnel on site.