Sarah M. Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

During my time at the DNC, I drove nearly $4M in revenue over seven months through integrated marketing campaigns across web, email, SMS, ads, social media, and influencer channels. I also led the overhaul and optimization of two e-commerce stores (Harris-Walz and DNC), collaborating with our vendor to enhance user experience and design. I managed and executed eight content calendars, delivering impactful messaging to an audience of ~2M people across digital platforms and optimizing based on data insights. Additionally, I guided brand design by co-directing product photoshoots and working closely with designers to ensure all marketing assets aligned with our brand strategy.

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

I simultaneously manage multiple client relationships, providing them with innovative strategies, data-driven insights, and informative decks. I lead content generation by collaborating with writers, designers, and technical experts using Jira to track and organize ongoing projects within my teams. In addition, I engage in marketing planning, including quarterly revenue projections and monthly content calendars, while adhering to strict timelines. I have also conceptualized and executed award-winning marketing campaigns that have raised over $20M for nonprofit and major Senate clients.

​I provided project management support to the Transportation Security Administration (TSA) and other TSA programs such as TSA Pre✓®. I was responsible for investigating escalated inquiries and seeking the best solution for complex issues, performing applicant data updates, and enrollment data corrections, and liaising between customers, Federal staff, and colleagues. I also mentored new employees, created and maintained SOPs, workflows, and other informational material.

Harrisonburg, Va

Demonstrated superior multitasking skills to ensure excellent customer service while preparing café beverages that met strict standards, cash handling, stocking, and food preparation. I also leveraged exceptional conflict resolutions skills to maximize customer experience and mentored new hires.

I created marketing campaigns for HFM Shop, an online accessory business, resulting in a 12% growth in exposure. In addition, I managed multiple social media accounts and collaborated with influencers to expand our audience.

Vienna, Virginia

I updated the company blog and social media to keep followers engaged with the company, resulting in elevated KPIs, streamlined recruiting process by collaborating with HR to select/disqualify potential new hires and reaching out to them via telephone. Also, I managed the master calendar, scheduled meetings, edited and organized files, and created a welcoming environment.

Harrisonburg, Va

I maintained high standards of customer service when processing transactions, especially during periods of high-volume. I also helped to train new hires in company procedures to ensure a consistent and enjoyable experience for customers