As a Talent Acquisition Operations and Projects Advisor, I use my expert knowledge of hiring processes and tools to deliver the Talent Acquisition Team's attraction, selection and onboarding projects and support within-function collaboration and recruitment operations.I support with managing the full end-to-end project life-cycle for functional projects; from building business cases for new initiatives and devising project milestones, to monitoring delivery against plans, organising, facilitating and capturing actions from project meetings and ensuring all project deadlines are met. I engage with various stakeholders at all levels to support and deliver each project such as TA Leads, HR Business Partners and business subject matter experts.

As the Technical Operations Manager, I was responsible for overseeing and managing the Specialist and Gas installers of Stevenage CSC as well as the onsite teams of first line managers, admin and warehouse (headcount of 100+). This included managing under performers, identifying training needs, being accountable for budgets and ensuring KPIs and compliance is met. I conducted appraisals, investigations and disciplinary meetings and also over saw all aspects of the operations on site. I was also responsible for the site in the absence of the site manager and made operational decisions daily.

As a People Coordinator based in the Team Knowhow sector of Dixons Carphone, I am the first point of contact for HR related queries for our colleagues at our Stevenage CSC. I am responsible for the recruitment and onboarding for the site as well as ensuring policies and procedures are implemented and carried out. As part of the management on the site, I work closely with the site manager, continually reviewing aspects of the site to improve retention and engagement. I liaise with other areas of the business continually to ensure events, training and duties are completed in an organised and effective manner. I am also relied upon to train colleagues in our HR system and have also trained new people coordinators for other sites.

As a Training and Recruitment Administrator for Cygnet Health Care, I will organize and coordinate the monthly mandatory training for over 200 members of staff throughout each year for Cygnet Hospital Stevenage. I am also responsible for organizing the developmental training of staff to retain and develop them through Cygnet hospital Stevenage. My main objective when starting at Cygnet Stevenage 9 months ago was to get all mandatory and stauatory training within the compliance range (90%). Through strong organisational skills and taking account the restrictions of the training courses I have achieved this objective.I have improved the pace in which we recruit staff at Cygnet Stevenage so that the are not in the recruitment process for too long.As well as the training and recruitment process, I also take on HR duties such as ensuring employee records are up to date and compliant, taking minutes in confidential meetings, completing refresher DBS checks and assisting management with information governance and KPI reports.I have implemented a number of new audits and reports to Cygnet Stevenage to support the management and ultimately to support the staff.

As a learning supervisor I am faced with new challenges daily. Every day I arrive at work not knowing what I will be teaching and this is exciting to me. I am extremely organised with this role, ensuring i read through lesson plans thoroughly to ensure I have an understanding of the topics I am teaching before entering the classroom. I am very well time managed, ensuring I carry out my teaching duties as well as completing administration duties for my department. I often go beyond my job role to help others in my department to ensure the smooth running and teaching of my departments subjects.

During my time as an event supervisor, I gained many skills including Event Management and Technical Management.From an event supervisor, watching over events and ensuring their were high customer satisfaction rates policies were being adhered to I was quickly given other responsibilities. I was asked to take responsibility of the viewings and bookings when the Even coordinator was absent. I was also given responsibility of technical equipment for the events that occurred. During my time as an event supervisor I was also responsible for the training of new staff through them shadowing myself as I was seen as a hard working and responsible individual.

My role as a Senior Cinema Operative consisted of a variety roles in a number of areas. A few roles included Technical Management, System Management and Leadership.My role in Technical management included being responsible for the mechanical equipment of organisation including the projection systems and AV equipment. This required me to me highly organised and independent. I had to ensure all weekly maintenance tasks were completed, a task in which time management and organisation was crucial to ensure the smooth running of the business and maintain high customer satisfaction.Within System Management my role involved a high attention of detail to make sure there were no errors in the planning of performance times and turnovers. I had to also ensure that if any errors or late notice changes did occur they were rectified immediately with minimal to no impact on the business.

At Goldsborough, I was responsible for conducting interviews, sending references and inputting new staff members on the system. I would also audit and input mileage for staff members. As well as these responsibilities, I carried out a number of administration tasks, such as filing and ensuring all staff files are up to date.