Sarah Nell-Rodriquez Email and Phone Number
Charleston, SC, US
Sarah Nell-Rodriquez's Location
Charleston, South Carolina Metropolitan Area, United States, United States
Sarah Nell-Rodriquez's Contact Details
Sarah Nell-Rodriquez work email
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Sarah Nell-Rodriquez personal email
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About Sarah Nell-Rodriquez
๐ฆ๐ฎ๐ฟ๐ฎ๐ต ๐ก๐ฒ๐น๐น-๐ฅ๐ผ๐ฑ๐ฟ๐ถ๐ด๐๐ฒ๐ | ๐๐ฎ๐๐ฎ, ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป & ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐๐ฏ๐ผ๐๐ ๐ ๐ฒSarah Nell-Rodriquez is the founder of Be Data Lit, a data literacy agency on a mission to make data accessible and fun for everyone. With a deep passion for uncovering the answers that drive growth, Sarah blends her analytical expertise with a vibrant, energetic approach to teaching data skills. Inspired by her love for color, creativity, and a relentless curiosity, she founded Be Data Lit in 2021 to help entrepreneurs, small businesses, and data professionals use data to thrive.Sarahโs philosophy is simple: data is not just numbers; itโs a pattern, a path forward, and a goldmine of untapped potential. Whether through consulting, coaching, or hands-on courses, Sarahโs approach makes data approachable, actionable, and undeniably powerful for businesses of all sizes.๐ ๐ช๐ผ๐ฟ๐ธ ๐ช๐ถ๐๐ต ๐ ๐ฒReady to get LIT with your data, learn, innovate, and thrive? Letโs make it happen! Together, weโll supercharge your team, drive customer success, and build a strategy that fuels long-term growth.๐ ๐๐ฒ๐ ๐ถ๐ป ๐ง๐ผ๐๐ฐ๐ตsarah@bedatalit.com
Sarah Nell-Rodriquez Work Experience Details
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Chief Learning And Customer Success OfficerQuerriCharleston, Sc, Us -
Head Of Customer SuccessQuerri Sep 2024 - PresentCharleston, Sc, Us
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Chief Learning OfficerBe Data Lit Jan 2021 - PresentCharleston, South Carolina , UsAt Be Data Lit, I lead initiatives to empower individuals and organizations through transformative data literacy education. As the founder and owner, I aim to bridge the gap between complex data concepts and everyday understanding. Our programs are crafted to make data accessible and actionable, equipping professionals with the skills needed to drive informed decisions and cultivate a data-driven culture.โข ๐๐๐๐๐ผ๐บ๐ถ๐๐ฒ๐ฑ ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐ช๐ผ๐ฟ๐ธ๐๐ต๐ผ๐ฝ๐: We offer a variety of services, including tailored training sessions and hands-on workshops designed to meet the unique needs of each organization and individual.โข ๐๐ฎ๐๐ฎ ๐๐ถ๐๐ฒ๐ฟ๐ฎ๐ฐ๐ ๐ง๐ฟ๐ฎ๐ถ๐ป-๐๐ต๐ฒ-๐ง๐ฟ๐ฎ๐ถ๐ป๐ฒ๐ฟ ๐๐ผ๐๐ฟ๐๐ฒ: Our comprehensive course helps data professionals formalize their evangelism skills. Participants receive practical tools, ongoing support, and access to a community of peers committed to excellence in data education.โข ๐๐ฒ๐บ๐ผ๐ฐ๐ฟ๐ฎ๐๐ถ๐๐ถ๐ป๐ด ๐๐ฎ๐๐ฎ ๐๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ฒ: At Be Data Lit, we view data as a fundamental life skill essential for navigating todayโs world, not just a corporate asset. We aim to foster a network of empowered educators and learners who can leverage data to make impactful decisions and drive positive change.Our goal is to democratize data knowledge, creating a community where data literacy leads to informed decision-making and meaningful progress. -
DirectorโCs Strategic Programs & EducationAlgolia 2022 - Oct 2023Palo Alto, California, UsAs Director of Customer Success Strategic Programs & Customer Education at Algolia, I spearheaded the development and execution of comprehensive educational programs and initiatives, significantly enhancing global training and enablement efforts.โข ๐๐๐ถ๐น๐ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ฑ ๐๐ต๐ฒ ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ง๐ฒ๐ฎ๐บ: Established and expanded a high-performing Education team from scratch to 200 members, integrating seamlessly with Customer Success, Solutions, Professional Services, and Customer Support. Developed a robust educational infrastructure where none existed before.โข ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ ๐ณ๐ผ๐ฟ ๐๐ ๐ฆ๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐: Designed and executed a comprehensive education strategy for the launch of Algoliaโs inaugural AI search product. Managed go-to-market training and crafted educational materials for global rollouts across EMEA and the Americas.โข ๐๐ถ๐ฟ๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐น๐ด๐ผ๐น๐ถ๐ฎ ๐๐ฐ๐ฎ๐ฑ๐ฒ๐บ๐: Oversaw the release of 38 new courses and 31 onboarding enablement courses. Rebuilt and migrated 105 existing courses to SCORM compliance on a new LMS, significantly enhancing content delivery and interoperability.โข ๐๐ฎ๐๐ป๐ฐ๐ต๐ฒ๐ฑ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐ ๐๐ถ๐ฐ๐ธ๐ผ๐ณ๐ณ: Introduced the companyโs first Customer Success Kickoff (CSKO), delivering key enablement sessions such as "Realizing Customer Value" and "Storytelling with Data" to align with organizational goals and enhance team culture.โข ๐ข๐ฝ๐๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ผ๐๐ฟ๐๐ฒ ๐๐ผ๐บ๐ฝ๐น๐ฒ๐๐ถ๐ผ๐ป ๐ฅ๐ฎ๐๐ฒ๐: Achieved a dramatic increase in course completion rates from 30% to 100% by optimizing course length and focusing on specific learning objectives. -
Senior ManagerโCustomer SuccessSalesforce 2021 - 2022San Francisco, California, UsLed a seven-member Customer Success team managing high-value accounts ($400K+), enhancing customer engagement, and ensuring adherence to best practices in delivery.โข ๐ง๐ฒ๐ฎ๐บ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ ๐ฎ๐ป๐ฑ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐: Assembled and nurtured a high-performing team dedicated to Tableauโs public sector clients, overseeing a $100M+ portfolio across State and Local Government and NGOs in the U.S.โข ๐ฆ๐ฐ๐ฎ๐น๐ถ๐ป๐ด ๐๐ป๐ถ๐๐ถ๐ฎ๐๐ถ๐๐ฒ๐: Expanded customer success initiatives for smaller accounts (<$400K) using innovative digital strategies and streamlined onboarding processes, boosting adoption and mitigating risk.โข ๐๐ต๐๐ฟ๐ป ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐๐๐ฟ๐ถ๐ป๐ด ๐๐ข๐ฉ๐๐: Devised and implemented strategies to manage customer churn amidst COVID disruptions by collaborating with sales leadership to secure alternative funding paths, achieving a remarkable 90% client retention rate.โข ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด ๐ฆ๐๐๐๐ฒ๐บ๐ ๐ฎ๐ป๐ฑ ๐ฃ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ ๐ง๐ฟ๐ฎ๐ฐ๐ธ๐ถ๐ป๐ด: Built and deployed reporting systems to provide real-time insights and performance tracking, exceeding renewal targets and KPIs. Fostered cross-functional partnerships to ensure alignment with company objectives. -
Principal High-Touch Success ManagerTableau 2020 - 2021Seattle, Wa, UsIn this role, I was instrumental in driving data adoption and fostering a robust analytics culture through Tableau, effectively integrating data skills into customer operations and managing a $14M portfolio.โข ๐๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐๐ฎ๐๐ฎ ๐๐ฑ๐ผ๐ฝ๐๐ถ๐ผ๐ป: Spearheaded the integration of Tableau into customer operations, driving data adoption and cultivating an analytics culture within a $14M portfolio.โข ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐ฑ ๐๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฅ๐ฒ๐ป๐ฒ๐๐ฎ๐น ๐ฅ๐ฎ๐๐ฒ๐: Maintained a 100% renewal rate and secured high customer satisfaction among global pharmaceutical clients, including a significant $4M ARR account.โข ๐๐๐๐ฎ๐ฏ๐น๐ถ๐๐ต๐ฒ๐ฑ ๐ง๐ต๐ผ๐๐ด๐ต๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: Authored two Forbes articles on data literacy and education, solidifying my role as a thought leader in the field.โข ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ฒ ๐๐ฟ๐ผ๐๐๐ต ๐ง๐ต๐ฟ๐ผ๐๐ด๐ต ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ๐: Collaborated with Sales to create new revenue opportunities through strategic upselling and cross-selling initiatives. -
Data Literacy Strategic ManagerQlik 2018 - 2020King Of Prussia, Pa, UsIn my role as Data Literacy Strategic Manager, I was dedicated to managing and expanding education initiatives, integrating data literacy into strategic business frameworks, and driving impactful results.โข ๐ข๐๐ป๐ฒ๐ฑ ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฃ๐ผ๐ฟ๐๐ณ๐ผ๐น๐ถ๐ผ: Managed a portfolio of education customers in the Northeast region, developing comprehensive learning plans to integrate Qlik and data as strategic business assets.โข ๐๐ ๐ฝ๐ฎ๐ป๐ฑ๐ฒ๐ฑ ๐๐ฎ๐๐ฎ ๐๐ถ๐๐ฒ๐ฟ๐ฎ๐ฐ๐ ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐: Spearheaded the global expansion of "The Data Literacy Project" with a major pharmaceutical client, securing the largest education sale of 2019 and generating $500K in revenue over three years.โข ๐๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฆ๐ฎ๐น๐ฒ๐: Implemented strategic shifts in education sales by linking data literacy to customer success, adapting strategies to client needs, and achieving top sales performance with consistent 100% quota attainment.โข ๐ง๐ต๐ผ๐๐ด๐ต๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ฎ๐ป๐ฑ ๐๐๐ฎ๐ป๐ด๐ฒ๐น๐ถ๐๐บ: Authored thought leadership articles on data literacy for the Qlik website and served as a data literacy evangelist at global conferences in Montreal, Mexico City, and various U.S. customer events. -
Global Services Product ManagerTableau 2015 - 2018Seattle, Wa, UsAs Global Services Product Manager, I was instrumental in advancing Tableauโs educational services by developing global programs, managing training products, and leading trainer onboarding initiatives.โข ๐๐ฒ๐ฑ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐: Spearheaded the development of global programs and trainer onboarding, significantly advancing Tableauโs services worldwide.โข ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐๐๐ง ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐: Oversaw and updated Instructor-Led Training (ILT) products, including Desktop I and II, and successfully launched Desktop III, a milestone course still in use today.โข ๐๐ฑ๐๐ผ๐ฐ๐ฎ๐๐ฒ๐ฑ ๐ณ๐ผ๐ฟ ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป: Promoted education during customer sales and support calls, enhancing knowledge and product adoption, and contributing to the evolution of customer success strategies.โข ๐๐ฒ๐ฑ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐ง๐ฟ๐ฎ๐ถ๐ป ๐๐ต๐ฒ ๐ง๐ฟ๐ฎ๐ถ๐ป๐ฒ๐ฟ ๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ: Updated and led the global Train the Trainer program, onboarding over 100 trainers and partners, including international travel and support for educational impact.โข ๐ฅ๐ฒ๐ฏ๐๐ถ๐น๐ ๐๐๐ง ๐ถ๐ป๐๐ผ ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด: Transformed Desktop I and II into eLearning modules for Tableauโs Customer Academy, scaling and enhancing educational offerings.โข ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐ข๐ป๐ฏ๐ผ๐ฎ๐ฟ๐ฑ๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐๐บ๐ฝ๐ฎ๐ฐ๐ ๐ฎ๐ ๐๐ป๐ป๐๐ฎ๐น ๐๐ผ๐ป๐ณ๐ฒ๐ฟ๐ฒ๐ป๐ฐ๐ฒ: Directed trainer onboarding and managed educational impact at Tableauโs annual conference, supporting thousands of students and overseeing product certification.
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Business Intelligence EngineerAe Business Solutions 2013 - 2015Madison, Wisconsin, Us -
Data AnalystManpowergroup 2006 - 2015Milwaukee, Wisconsin, Us
Sarah Nell-Rodriquez Skills
Analytics
Tableau
Business Intelligence
Data Analysis
Business Analysis
Process Improvement
Training
Microsoft Excel
Leadership
Visio
Six Sigma
Software Documentation
Engaging Public Speaker
Microsoft Office
Cross Functional Team Leadership
Data Visualization
Sql
Teaching Adults
Team Building
Tableau Online
Product Management
Cognos
Lean Tools
Elearning
Agile
Program Management
Training Delivery
Training And Development
Report Automation
Train The Trainer
Training Programs
Smartsheet
Survey Research
Voice Of The Customer
Product Strategy
User Adoption
Social Media
Qlik Sense
Microsoft Powerpoint
Computer Software Training
Project Management
Financial Reporting
Market Research
Dashboard
Automation
Documentation
Control Charts
Gis Tableau
Business Process Improvement
Presenting To Clients
Education Services
Education Product Management
Sarah Nell-Rodriquez Education Details
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Martin Luther CollegeElementary Education Coursework
Frequently Asked Questions about Sarah Nell-Rodriquez
What company does Sarah Nell-Rodriquez work for?
Sarah Nell-Rodriquez works for Querri
What is Sarah Nell-Rodriquez's role at the current company?
Sarah Nell-Rodriquez's current role is Chief Learning and Customer Success Officer.
What is Sarah Nell-Rodriquez's email address?
Sarah Nell-Rodriquez's email address is sn****@****rce.com
What schools did Sarah Nell-Rodriquez attend?
Sarah Nell-Rodriquez attended Martin Luther College.
What skills is Sarah Nell-Rodriquez known for?
Sarah Nell-Rodriquez has skills like Analytics, Tableau, Business Intelligence, Data Analysis, Business Analysis, Process Improvement, Training, Microsoft Excel, Leadership, Visio, Six Sigma, Software Documentation.
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