PS Unlocked provides dedicated and personalised virtual assistance services to small business professionals such as brokers, real estate agents, accountants, solicitors, property developers and trade businesses.We understand that as a small business owner, you wear many hats. Our goal is to help you regain control of your time, retain clients, and grow your business, freeing you to focus on what you do best and enjoy a healthy work-life balance.We specialise in… Show more PS Unlocked provides dedicated and personalised virtual assistance services to small business professionals such as brokers, real estate agents, accountants, solicitors, property developers and trade businesses.We understand that as a small business owner, you wear many hats. Our goal is to help you regain control of your time, retain clients, and grow your business, freeing you to focus on what you do best and enjoy a healthy work-life balance.We specialise in generating leads, providing exceptional customer service, and fostering lasting client relationships. Our services include: ● Lead Generation: We nurture your relationships with existing clients, fostering repeat business through personalised outreach and database management. ● Client Relationship Management and Customer Service: We provide exceptional customer service ensuring your clients feel valued and supported. ● Sales Support: We offer support throughout the sales process, ensuring smooth transactions. ● CRM & Database Management: We ensure your CRM system is organised and up-to-date, providing valuable insights for your business growth. ● Marketing Strategy & Sales Planning: We collaborate with you to identify your ideal client, craft your unique message, and outline tactics to attract leads, close deals, and achieve your business goals.When you work with us, you can expect: ● Increased productivity: Free up your time to focus on revenue-generating activities. ● A full pipeline: Filled with future appointments, follow-ups, and potential new business. ● Reduced stress: Knowing your clients are well-cared for and your business is running smoothly.We work as an extension of your team, not just a contractor. We are genuinely invested in your success.If you're looking to save time, retain clients, and grow your business, reach out today to see how we can support your success:✆ 0402246748✉ hello@psunlocked.com.au Show less

My key role and responsibilities included: - Delivering exceptional customer service to brokers' clients by explaining complex processes in an empathetic and easy-to-understand manner, ensuring a smooth application experience. - Maintaining consistent client communication through regular updates on loan application progress, and by liaising with lenders, solicitors, and real estate agents to keep everyone informed. - Driving application efficiency by ensuring all… Show more My key role and responsibilities included: - Delivering exceptional customer service to brokers' clients by explaining complex processes in an empathetic and easy-to-understand manner, ensuring a smooth application experience. - Maintaining consistent client communication through regular updates on loan application progress, and by liaising with lenders, solicitors, and real estate agents to keep everyone informed. - Driving application efficiency by ensuring all requirements are met, collaborating with brokers to achieve on-time settlements, and maintaining accurate data in applyonline and CRM systems. - Setting tasks and reminders for the team throughout the application process to guarantee a seamless experience and avoid missed deadlines.Additional skills:Strong communication and interpersonal skills.Excellent organisational and time management skills.Proficiency in relevant software (applyonline, CRM). Show less

Apple Business Specialist with Apple Retail