Sarah O'Callaghan Email and Phone Number

Digital Optimisation • Apr 2023 – PresentLeading a team of three Agile Delivery Leads within Digital Optimisation, defining and leading initiatives to improve online site performance and enhance the customer search experience. Owning the Agile solution delivery for outcomes, consistently anticipating and mitigating potential challenges. Accelerating digitalisation efforts, collaborating with subject matter experts to refine Agile ways of working, drive performance gains and eliminate downtime.Supported and guided the migration of 60,000 product detail pages to a new micro frontend architecture. The delivery earned Dunelm recognition as the recipient of the “Highly Commended” Best Tech Refresh Project at the UK IT Awards in 2023. Optimised operational efficiencies, playing a pivotal role in fostering a culture of excellence and trust that championed and elevated Agile practices.Data • Dec 2020 – Apr 2023Led a team of three Agile Delivery Leads during a period of significant growth and change within the retail market due to the pandemic. Hired to support the data platform’s transformation to modern, highly scalable, performant cloud-based infrastructure with a core focus on building foundational capabilities on the new data platform and delivering business reporting and insight capabilities for other strategic technology and operational areas. Led the transformation from component-based to outcome-driven teams, optimising operational agility and bolstering end-to-end ownership for enhanced productivity.Established and streamlined processes and practices, mitigating risks and boosting prioritisation accuracy to align with evolving market demands. Aligned with cross-departmental initiatives, fostering collaboration and synergy while positioning the organisation for sustained growth. Contributed to the development of agile best practices, leveraging expertise to drive innovation.