Sarah Odeon Email & Phone Number

My key responsibilities at Monarch Partnership are: • Maintaining and developing new and existing client relationships, optimising quality of service and customer satisfaction.• Creation of energy tenders and management of the overall process.• Managing product/service mix, pricing and margins according to agreed commercial targets.• Monitoring and receiving information on market activities and providing relevant reports andinformation to clients on this.• Ensuring… Show more My key responsibilities at Monarch Partnership are: • Maintaining and developing new and existing client relationships, optimising quality of service and customer satisfaction.• Creation of energy tenders and management of the overall process.• Managing product/service mix, pricing and margins according to agreed commercial targets.• Monitoring and receiving information on market activities and providing relevant reports andinformation to clients on this.• Ensuring accuracy and effective account management, using the companies CRM to record all actions.• Communicating and negotiating with suppliers to ensure sustainable relationships through positivetender responses.• Business development including contract renewals, selling of additional services, bringing in newsales leads, responding to and following up on sales enquiries. Show less

London, Greater London, United Kingdom

Contract administrator to Engie, which supported the maintenance and care of the facilities at the Institute of Cancer Research (ICR). Being a newly established contract between Engie and ICR, my role expanded and adapted daily. My ongoing responsibilities were:- Helpdesk, receiving incoming calls from members of the institute requesting for jobs to be logged.- Daily, weekly and monthly client reporting.- Ordering and keeping track of all materials relating to outstanding… Show more Contract administrator to Engie, which supported the maintenance and care of the facilities at the Institute of Cancer Research (ICR). Being a newly established contract between Engie and ICR, my role expanded and adapted daily. My ongoing responsibilities were:- Helpdesk, receiving incoming calls from members of the institute requesting for jobs to be logged.- Daily, weekly and monthly client reporting.- Ordering and keeping track of all materials relating to outstanding works.- Allocating reactive works and PPMs to engineers and following up regularly to ensure works are completed to their SLAs. - Sourcing and keeping documentation up to date on contractors maintaining the equipment at ICR.- Logging sickness, absence, holiday and overtime for the engineers at both ICR Chelsea and Sutton.- Informing and liaising with different departments on works taking place.- Quoting and invoicing ICR on additional works. - Raising purchase orders and making certain suppliers are paid on time. - Booking in and ensuring all engineers complete training to comply to ICR’s training requirements. - Forecasting to ICR completion plans for each month’s PPMs.- PA duties to management.- Ensuring compliance of statutory inspections and written schemes of examination. - Renewal of maintenance agreements.- Compiling monthly finance applications. - Scheduling and managing extra works projects from start to completion across both ICR sites.- Scheduling and ensuring completion of subcontractor statutory and routine PPM across both ICR sites.- Supervising and training new admin staff into their roles.IT Programs used SAP, Coupa, Planon Show less

Kings Cross

Administrator to one of the offices of a multinational electricity and utility company. My key responsibilities included but were not limited to:• Maintaining and placing stationary orders.• Ordering hygiene and cleaning products for different sites.• Ordering food for different hospital canteens.• Recording data for all meal numbers at different sites• Recording Overtime, absence and sickness.• General filing and file upkeep.

London, United Kingdom

As a receptionist at HPLP Solicitors my duties include but are not limited to serving visitors by greeting, welcoming, directing them appropriately and notifying company personnel of visitor arrival; managing, sorting and distributing incoming mailings, deliveries, faxes and DX; the upkeep of office supplies; updating and maintenance of files and the handling of telecommunication systems.

South Africa

I helped aid a busy and creative office by providing a smooth line of supply and payment between ourselves, the clients and suppliers. I developed systems for the placing of orders and the management of stock. I ensured the office ran smoothly with general management of cash flow, office supplies, repair management and health and safety. In managing the switchboard I also ensured smooth, efficient communication. My main duties included: - Switchboard management- Cash flow and… Show more I helped aid a busy and creative office by providing a smooth line of supply and payment between ourselves, the clients and suppliers. I developed systems for the placing of orders and the management of stock. I ensured the office ran smoothly with general management of cash flow, office supplies, repair management and health and safety. In managing the switchboard I also ensured smooth, efficient communication. My main duties included: - Switchboard management- Cash flow and financial statements- Account management and invoicing- Sourcing new materials and products.- Stock management and purchasing- Office presentation, display, repair management- Front facing client liaison, greeting and client care Show less

Johannesburg Area, South Africa

- Counting stock- Dealing with customers- Filling out stock sheets- Serving drinks- Aiding in cash up- Keeping the bar clean

Prince2 Foundation, Project Management, Pass

Education record

Higher Certificate In Business Principles And Practices, Business, Distinction

Activities and Societies: Old parks first team girls football Subjects accomplished and grade percentages: 1. Accounting (69%) 2.Business.