Responsibilities• Responsible for surveys, design (schematics and layout design drawing), installation, and commissioning of all related security systems and home automation projects• Carry out installations from inception to completion of project (cabling, termination, testing, training commissioning, and handover)• Investigating complaints, conducting tests, resolving problems• Establish service by studying system requirements, ordering and gathering components and parts, completing installations, and performing acceptance testAchievements: - • Led the installation and commissioning of 15+ residential and commercial smart home automation projects, reducing energy consumption by 30% in targeted systems.• Trained 50+ dealers across East Africa on the use and integration of TIS smart home products, empowering them to effectively market and install these systems independently.• Provided hands-on post-installation training for clients, ensuring they were fully comfortable using their new automation systems, leading to a 95% satisfaction rate.• Represented TIS Control East Africa at the Luxury Living & Design Expo 2024 from June 27th to 30th at Village Market, Nairobi. Engaged with over 100 potential clients and successfully converted 10+ new customers by showcasing TIS smart home solutions, driving significant sales growth.• Developed and implemented a standardized installation process, cutting project completion time by 20%.

Achievements: - • Led electrical installations at multiple petrol stations around Nairobi, ensuring compliance with safety standards and timely project completion.• Oversaw office administration, including coordinating schedules, managing correspondence, and ensuring smooth day-to-day operations, contributing to improved workflow efficiency by 20%.• Managed and operated a newly opened motor vehicle lights shop, serving as both shop manager and sales representative. Increased sales by 25% through effective customer engagement and upselling techniques.• Streamlined project workflows, improving technician coordination and reducing project delays by 15%.