Sarah Zimmer Email and Phone Number

Functional technology coordinator for the Finance Department, including system updates, report requests, and opportunities for process improvement. Research and interpret compliance requirements for federal, state, and local regulations and Payment Card Industry Data Security Standards (PCI-DSS).Work with college departments to meet public record retention requirements. Coordinate and prioritize tasks for department projects, related to budget, accounts receivable/bursar, accounts… Show more Functional technology coordinator for the Finance Department, including system updates, report requests, and opportunities for process improvement. Research and interpret compliance requirements for federal, state, and local regulations and Payment Card Industry Data Security Standards (PCI-DSS).Work with college departments to meet public record retention requirements. Coordinate and prioritize tasks for department projects, related to budget, accounts receivable/bursar, accounts payable, procurement, treasury, and grants. Troubleshoot and resolve issues within the finance systems. Administer budget and reporting hotline software. Show less

Manage schedule and coverage of Student Accounts and Cashier team.Respond to student escalations.Resolve issues related to student accounts and non-student accounts receivable functions.Serve on committees for Student Account Appeals and Emergency Needs Funds.Coordinate process for past due accounts.Provide input for processes to remove financial barriers and work with the team and other departments to implement solutions.Train incoming Student Accounts and Cashier… Show more Manage schedule and coverage of Student Accounts and Cashier team.Respond to student escalations.Resolve issues related to student accounts and non-student accounts receivable functions.Serve on committees for Student Account Appeals and Emergency Needs Funds.Coordinate process for past due accounts.Provide input for processes to remove financial barriers and work with the team and other departments to implement solutions.Train incoming Student Accounts and Cashier Manager. Show less

Process lead for implementing data warehouse system. Worked with data warehouse vendor and college staff to align definitions and create meaningful data for decision-making.Created custom reports on Banner Student data as requested by college staff.

Team lead responsible for daily tasks and process improvement for scholarship application team, reducing the response time for applications received and reporting statistics to management.Process lead for tracking and billing for students using third party billing payment plans.Subject matter expert on deferred tuition payment plan students.Examined outstanding student accounts and notified students by email of payment plan installment amounts and requirements needed for Title IV… Show more Team lead responsible for daily tasks and process improvement for scholarship application team, reducing the response time for applications received and reporting statistics to management.Process lead for tracking and billing for students using third party billing payment plans.Subject matter expert on deferred tuition payment plan students.Examined outstanding student accounts and notified students by email of payment plan installment amounts and requirements needed for Title IV financial aid disbursement. Show less