Sarah Parekh Email and Phone Number

Tactical lead across all accounts end to end. Management of regional managers Leadership of all tactical subcontractors

Complete responsibility for RMGs sister company Channel Engage. Including contract and budgets New business growth Operations Training and development Client management And team management

Heading up the L&D strategy and managing the Field Capability Team for the Ferrero Field Sales Team

Responsible for the strategic planning and leadership of the Microsoft Mobile Devices training team.Client Relationship management and developmentBudget and Finance controls across the account – ensuring margin maximisation and best use of spend across team. Development of best in class team skill sets, delivery methods and measures.Delivery of KPI targets attached to a risk and reward measureWinner of Gold FMBE award 2014 - Team of the Year

Management of nationally based team of Call Centre Trainers for the Nokia Account Planning and development of training plans across call centre environments Delivery of KPI targets attached to team

Responsibility of Nokia mobile device training within call centre’s for accounts EE and Vodafone Delivery across a trainable universe of over 3000 account colleagues Liaise and work in partnership with Nokia Account teams within consumer, care and B2B areas of the businessRelationship manage the training of Nokia devices into the accounts on a BAU and launch basisAchieve measured KPIS on a quarterly basis to achieve company targets Build and manage relationships within the… Show more Responsibility of Nokia mobile device training within call centre’s for accounts EE and Vodafone Delivery across a trainable universe of over 3000 account colleagues Liaise and work in partnership with Nokia Account teams within consumer, care and B2B areas of the businessRelationship manage the training of Nokia devices into the accounts on a BAU and launch basisAchieve measured KPIS on a quarterly basis to achieve company targets Build and manage relationships within the accounts to build Nokia advocacy to drive sales Show less