At the core of every outstanding product lies a deep understanding of customer needs and a relentless drive to enhance user experiences. My passion for delivering customer-centric solutions and my positive, enthusiastic approach to product management guide my philosophy and efforts in every project I undertake. My guiding principles are centered around empathy, collaboration, and innovation, ensuring that the solutions I deliver not only meet business goals but also exceed customer expectations.With extensive experience in product management and a knack for navigating the software development lifecycle, I bring a unique blend of knowledge and practical skills to the table. My areas of expertise include Agile and Scrum methodologies, user experience design, technical solution development, and strategic planning. I'm adept at capturing and documenting process flows, building and managing customer relationships, and mentoring teams to align on priorities and deliver high-quality, iterative features.Throughout my career, I've secured key achievements that reflect my commitment to excellence and innovation. I successfully launched a card-less digital transactions product for vehicle maintenance, significantly enhancing fleet customer experiences. My robust workflow implementation within a claims system and the development of business process flows for complex software integrations have streamlined operations and driven efficiency across various platforms. Additionally, my efforts were recognized with a nomination to the Presidents Club in 2022, underscoring my dedication and impact.My mission is to create significant value by driving product adoption and success through innovative solutions and strong stakeholder collaboration. Whether I'm refining a product roadmap, conducting feature prioritization sessions, or creating customer journey maps, my goal is to support and enhance your organization's strategic objectives. Let's connect and explore how we can work together to elevate your product offerings and drive business growth.
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It Project ManagerState Of MontanaWhitefish, Mt, Us -
Product Manager Iii | Digital Product DevelopmentWex 2022 - 2024Portland, Maine Metropolitan AreaDigital Product Manager for the Mobility line of business that oversaw the commercial tire, e-commerce non-fuel products, and vehicle repair and maintenance products. I actively participated and lead the strategic planning, technical product development, and cross-functional collaboration to ensure these products provide customer value and drive business growth. With a focus on innovation and customer satisfaction, I delivered high-quality solutions that enhanced operational efficiency and supported the evolving needs of WEX's fleet customers. -
Product Owner | Digital Product DevelopmentWex 2021 - 2022Portland, Maine Metropolitan AreaProduct Owner for WEX's customer e-commerce platform. I led the development and optimization of a comprehensive online marketplace where customers conveniently purchase hotels, tires, and auto parts. My responsibilities included prioritizing features and collaborating with stakeholders, UX, and marketing to deliver a seamless and engaging shopping experience. -
Senior It Business AnalystAon 2018 - 2021Kalispell, Montana, United StatesI collaborated closely with the system architect, development team, and stakeholders to capture and refine requirements for a digital private flood insurance policy quoting application. This application enables insurance agents and homeowners to efficiently obtain quotes for private flood insurance. My role required a deep understanding of system integration with both internal and external systems, ensuring seamless functionality and user experience. Through meticulous requirement gathering and analysis, I contributed to the successful development of a robust and reliable quoting solution that meets the needs of our users. -
Business AnalystAon 2013 - 2018Kalispell, Montana, United StatesCultivated strong relationships with business partners and stakeholders, fostering a collaborative environment that facilitated successful sessions to capture and create requirements, ultimately ensuring alignment with business objectives. -
Information Systems Process AnalystExpeditors 2012 - 2013Seattle, Washington, United StatesPartnered with teams within the Information Systems department to capture current and to-be processes using the Business Process Modeling Notation (BPMN). Established metrics and provided recommendations for enhancing processes. -
Edi Systems AnalystExpeditors International 2011 - 2012Seattle, Washington, United StatesAnalyzed, collected and documented business requirements to develop Electronic Data Interchange (EDI) functional specification documents, which were used by the development team to create code and translate data. Participated in solution testing by; developing test plan scenarios, prepared test environments, coordinated test execution with the client, and validated test results.
Sarah Patten Education Details
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Marketing
Frequently Asked Questions about Sarah Patten
What company does Sarah Patten work for?
Sarah Patten works for State Of Montana
What is Sarah Patten's role at the current company?
Sarah Patten's current role is IT Project Manager.
What schools did Sarah Patten attend?
Sarah Patten attended University Of Montana.
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2asbeco.com, vrs-corp.com
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Sarah Patten
Minneapolis, Mn2epsilon.com, vizio.com -
Sarah Patten
Zephyrhills, Fl2lereta.com, fender.com
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