Sarah Patton Email and Phone Number

Talent & OrganisationInnovation & StrategyMulti-channel Marketing Management (TV, Radio, Print, OOH, Digital)

AML Process Optimisation & Automation Programme - Global Bank - Process Design Consultant, Training and Communications LeadPayments Platform Upgrade, Data Warehousing Transformation - Payments Services Client - Communications & Engagement Lead

Transformation Programme - Major UK Retail Client – Business Systems & Integration Analyst-Managed the deployment of a digital receipt service to 750 stores.-High level of responsibility and client engagement.-Liaised with relevant stakeholders and managed third parties, using initiative and analytical skills when problem solving and managing escalation to ensure the project completed to a deadline.-Responsible for creating deployment plans and enabling change.Key Skills:Stakeholder Management, Client Engagement, Change Enablement, Project Management, Problem Solving, ExcelDigital Workplace Transformation Programme - British Multinational Resources Company - Collaboration & Change Consultant-Completed a variety of tasks to ensure an effective change and adoption programme was run for an online collaboration tool.-Responsible for the communications work stream, developing the internal communications strategy and executing the communications plan.-Engaged with the client on a daily basis from different areas and levels of the business-Developed social network campaigns to be used by the business.Key Skills:Internal Communications, Client Engagement, Change Management, Collaboration, Digital TransformationDebit Card Servicing System Transformation - Top 3 UK Multinational Bank - Communications & Engagement Lead-Managed and executed the communications and engagement strategy to support a major debit card servicing system change to 30,000 employees-Established strong positive relationships with a variety of senior clients-Created and deployed effective communications across a number of channels inc. Infographics, Podcasts, Posters, Written Comms-Executed emergency communications for incident management.-Supported strategic analysis of project risks and preparing a playbook of recommendations.Key Skills: Communications Strategy, Client Relationship Management, PowerPoint, Creative & Design Skills, Change Management, Project Management