Sarah Pease Email and Phone Number

- Managed recruitment for all service learning trips, executing targeted marketing and social media campaigns and ensuring accurate and timely stakeholder communications to drive participation - Ensured participant engagement and connection by running pre-trip seminars to educate on the historical and cultural context of communities they would be working in - Developed and executed all pre-trip logistical requirements and ground safety arrangements to meet project deliverables for each trip - Proactively sought ways to recapture scheduled business following the emergence of COVID-19- Developed and introduced a new curriculum featuring 15-20 lesson plans and supplemental activities customized by grade (K-2, 3-5, middle school, high school) and adapted to virtual school settings that helped teachers promote global citizenship

- Create academic partnerships with administrators to ensure international travel program growth within schools and districts- Coordinate with internal departments such as production and finance to execute successful international tours- Demonstrate strong sales growth both quarterly and annually- Lead traveler retention and program expansion within districts through the creation of marketing communication plans designed for each Group Leader based on their community’s needs (eg: direct mail, social, email, in-school)- Drive growth of repeat business by delivering exceptional service, organizing Group Leader appreciation networking events to foster a referral community & coaching VIP leaders on sales techniques to increase effectiveness- Increase growth of new business by executing referral strategies & targeted email prospecting campaigns- Consult with EF's market development team to ideate on new itineraries and changes to existing itineraries, bridging the customer experience with the internal decision-making process, with a specific focus on service-learning tours.- Interview, train and on-board new hires

- Interviewed prospective students as a part of the Legacy Admissions program- Performed office duties including maintaining online databases, filing, answering phones, and delivering messages, as well as editing materials before they were published and distributed- Created and presented projects in Word, Excel, and PowerPoint- Responsible for coordinating visits, in addition to being widely knowledgeable concerning all aspects of Northeastern in order to answer all visitor questions and assist them throughout their experience- Gave campus tours, sat on student panels, and worked at welcome days and special events

- Established and facilitated correspondence between the faculty member, 30 students, 9 community organizations, and the Center of Community Service staff- Provided support for both students and community partners when questions and problems arose- Facilitated and graded discussion board posts between students- Collaborated with other Teaching Assistants to maintain positive relationships with partner organizations

- Developed and implemented a curriculum for after-school program- Taught daily science class to 200 students age 4-10 during 6-week summer camp - Taught class of 20 4-year-olds during preschool in Kreyol- Maintained website and messaging for organization to interface with donors

- Solely responsible for instructing groups of 50 children at a time, ages 4-15, in various subjects as well as supervision during less structured activities.- Created curriculum to be used for subsequent summers and trained new volunteers- Facilitated after-school program for teenagers age 14-16 and cared for 12 children in the orphanage

- Assisted with creative PR and marketing projects- Developed social media messaging and presence- Administered and created material for the Daily Grub blog

- Collected, compiled, and distributed daily news clips to all MCCA employees- Created and designed content for quarterly Boston Common Garage e-newsletters- Produced content for Front and Center newsletter, a bi-annual publication for stakeholders- Wrote press releases- Maintained and regularly updated all social media accounts, namely 5 Twitter handles and Instagram accounts- Uploaded content to MCCA website daily via CMS

- Prepared and proofread manuscripts, audioscripts, glossaries, and other manuscript components- Created art logs, answer keys, and additional assessment materials- Maintained contract and permission databases- Processed reprints- Corresponded with authors, freelancers, sales reps, and customers to ensure the best possible product