Sarah Pennington Email and Phone Number

Worked in collaboration with different teams and departments implementing new processesDeveloped and managed goals, objectives, procedures and work standards with members in my teamTrained new hires and current staff on current and new processesConducted large scale daily, weekly, and monthly audits for various documentation and dataContinued work from the previous role

BioRx/Diplomat/OptumRx - Physical scanning of all incoming documentation arriving daily in the mail and generated daily by internal departments into MedForce & CPR Plus as deemed appropriate per our Document Management Process- Managing/Assigning scanned documents within CPR Plus and MedForce as deemed appropriate per our Document Management Process- Data entry of new and/or updated patient information in MedForce- Retrieval of document requests - regular audits - tracking of scanned/assigned documents- Managing scanned original documents by archiving and tracking via spreadsheets of batch locations within boxes and other tracking methods/ spreadsheets- Help create and manage the process of auditing outgoing daily shipments to meet accreditation and reimbursement standards- Backup support for Front Desk Admin and Document Tracking Admin- Other general document management duties & special projects as neededDemonstrates a high degree of personal responsibility regarding the accuracy and quality of work.

- Creating and editing digital documents. - Responsible for preserving the integrity and filing order of the historic and classified documents during digital conversion.

-Work with customer for all their copy and print needs as well as producing a clean, and professional product-Maintaining a courteous and upbeat attitude with customers while working on multiple projects that vary in production scale, price, and complexity-Manage copy and print machines including customer knowledge for the customer self serve machines, upkeep and production quality

-Helping create and execute social media marketing plans that included Facebook, Twitter, Pinterest, and other social media outlets-Created and designed graphics, logos, banners, and ads with in Adobe Photoshop and Illustrator-Market Research for various company products

- Created and design graphics in Adobe Photoshop- Citation clean-up for companies websites- Market Research

•Performed historical acts (scripted and improve) to teach and entertain customers •Maintained positive attitude and customer relations skills