Assisting Noberne Seals in achieving its strategic aims and objectives by meeting monthly and annual sales targets, converting new business and developing and maintaining existing customer relationships.Managing the internal sales team of three to maximise sales opportunities across a range of new and existing clients. I also manage the internal Administration for the group which can include IT issues, ISO quality management and HR.Ensuring that the team win business in a profitable manner and in line with company margins.Assisting the team in confidently and competently delivering quotations and product information to potential customers for the wide range of seals.Managing marketing exercises to enable the company to obtain new and existing business.Managing Web based marketing strategies and maintain an online facility as well as literature.Developing new business strategies in conjunction with Sales Team.Communicating with other internal departments and external companies, including supply chain, negotiation of rates, oversee procurement and management of stock.

Frontline Bathrooms is a bathroom distributor supplying over 5,000 bathroom showrooms and plumbers merchants throughout the UK. The well-established bathroom catalogue is produced twice a year and contains over 6,000 products from contemporary bathroom suites to traditional period elegance. Offering space-saving deals for cloakrooms and en-suites, through to ultimate luxury bathing, freestanding baths and elite walk-in shower enclosures and wetroom options.Reported to the Operations manager and responsible for managing a team of 4.Identifying trends with the business and gearing our distribution accordingly.Managed a wide variety of customer enquiries as well as complaint resolution.Liaised with manufacturers and trade customers across the UK meeting, and where possible, exceeding deadlines.Implementing new process and procedures.Completing weekly coaching sessions with the team .Completing monthly 1-2-1’s.Attending manager meetings with, Distribution and Logistics to ensure the smooth running of the business and financial targets are met.Provided technical support and knowledge.Responsible for ordering and distributing spare parts.Accurate input and order processing.Rectifying errors and then place corrective action to ensure errors are minimised.Conducting disciplinary procedures as a when required and ensuring corrective action is followed.Authorising and monitoring the teams annual leave.Working on Excel, Word, Office 365 and in-house systems.

Reported to the Business Analyst.Communicated with onsite crews daily.Collated and analysing data.Monitored stream flow and rainfall gauging.Detected any issues within the water system.Completed weekly reports for clients.Worked on Excel and in house systems which included scatter graphs, plots and digital data.

2009 – 2011 - Business Support Performance Analyst. 2007 – 2009 - Performance Coach2004 – 2007 - Direct Fulfilment Advisor2000 – 2004 - Customer service advisor