Sarah Perrone

Sarah Perrone Email and Phone Number

Vice President, Project Manager at The Washington Trust Company @ The Washington Trust Company
westerly, rhode island, united states
Sarah Perrone's Location
Wakefield, Rhode Island, United States, United States
Sarah Perrone's Contact Details

Sarah Perrone personal email

n/a
About Sarah Perrone

Lean Six Sigma Black Belt with proven track record in the financial and health care industries. Skilled project manager with the ability to match customer requirements with expected results. Over 20 years in the financial industry in various roles including contact center, processing, quality and information security, building high performing teams and streamlining processes to increase quality and customer satisfaction. 5 years experience in Health Care enrollment operations.Specialties: Lean Six Sigma Black BeltPMP trained

Sarah Perrone's Current Company Details
The Washington Trust Company

The Washington Trust Company

View
Vice President, Project Manager at The Washington Trust Company
westerly, rhode island, united states
Website:
washtrust.com
Employees:
408
Sarah Perrone Work Experience Details
  • The Washington Trust Company
    Vice President, Project Manager
    The Washington Trust Company Oct 2020 - Present
    Westerly, Rhode Island, United States
    View
  • Citizens Bank
    Access Governance Manager, Vp
    Citizens Bank May 2017 - Oct 2020
    View
  • Blue Cross & Blue Shield Of Rhode Island
    Director Of Enrollment Operations
    Blue Cross & Blue Shield Of Rhode Island Feb 2014 - May 2017
    Providence, Rhode Island Area
    Effective and efficient management of individual and group enrollment and eligibility functions, and sales incentive and broker commission payments utilizing continuous improvement. Responding to customer demands and regulatory requirements while balancing to the operations and business needs.
    View
  • Blue Cross & Blue Shield Of Rhode Island
    Master Blackbelt
    Blue Cross & Blue Shield Of Rhode Island Apr 2012 - Feb 2014
    Providence, Rhode Island Area
    Master Blackbelt in the Client Operations area utilizing Six Sigma and Lean tools for continuous improvement in the within the organization.
    View
  • Citizens Bank
    Vice President, Contact Center Project Integration Team
    Citizens Bank Dec 2008 - Apr 2012
    Managed the team responsible for implementing corporate and internal projects into the call center environment. Business Lead on the call center Pega implementation for the initial roll out, including requirement gathering, pilot testing and post production support of an 8 phased deployment.
    View
  • Citizens Bank
    Lean Six Sigma Blackbelt
    Citizens Bank Jun 2004 - Dec 2008
    Worked with various divisions within the bank to identify areas for opportunity and improve processes utilizing Six Sigma and Lean methodologies. Strong focus on cycle time and quality improvements.
    View
  • Citizens Bank
    Avp, Call Center Test Manager
    Citizens Bank Dec 2001 - Jun 2004
    Providence, Rhode Island Area
    Responsible for managing a team of 4 testing resources dedicated to the Call Center systems including IVR, ACD, On line banking and various internal databases. Work as liaison on multiple bank conversions to determine the best test strategy for the business.
    View
  • Equiserve
    Manager Contact Center New Process Integration And Communication
    Equiserve Mar 1997 - Dec 2001
    Managed the quality team and responsible for policy and procedure documentation, contact center communications and developing desktop solutions.
    View
  • Bankboston
    Policy & Procedure Analyst
    Bankboston Nov 1993 - Mar 1997
    Developed and documents policies and procedures for the banks two Call Centers.
    View
  • L'Image Jewelry
    Accounts Payable
    L'Image Jewelry Dec 1992 - Nov 1993
    General office and accounts payable for small Jewelry Manufacturing company.

Sarah Perrone Skills

Six Sigma Process Improvement Call Centers Banking Risk Management Business Analysis Integration Business Process Improvement Vendor Management Software Documentation Business Process Call Center Management Financial Services Program Management Project Management Sdlc Team Leadership Leadership Requirements Analysis Customer Service Analysis Change Management Cross Functional Team Leadership Strategy Financial Risk Pmo Relationship Management Visio Continuous Improvement Project Portfolio Management Portfolio Management Team Building Outsourcing Business Transformation Operations Management Documentation Process Engineering Management Consulting Contact Centers

Sarah Perrone Education Details

Frequently Asked Questions about Sarah Perrone

What company does Sarah Perrone work for?

Sarah Perrone works for The Washington Trust Company

What is Sarah Perrone's role at the current company?

Sarah Perrone's current role is Vice President, Project Manager at The Washington Trust Company.

What is Sarah Perrone's email address?

Sarah Perrone's email address is sa****@****ens.com

What schools did Sarah Perrone attend?

Sarah Perrone attended University Of Rhode Island.

What skills is Sarah Perrone known for?

Sarah Perrone has skills like Six Sigma, Process Improvement, Call Centers, Banking, Risk Management, Business Analysis, Integration, Business Process Improvement, Vendor Management, Software Documentation, Business Process, Call Center.

Who are Sarah Perrone's colleagues?

Sarah Perrone's colleagues are Donna Fish, Janell Hayes Bruno, Dennis Flynn, Erin Deluca, Elpitha Pitliangas, Patricia Hartford, Lee Fernandez.

Not the Sarah Perrone you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.