Sarah Plush Email & Phone Number

Conshohocken, Pa

Joined company as an independent contractor two years after inception and staffed in 2015 as 4th employee. Has held evolving responsibilities based on organizational needs and personal growth opportunities. Areas of experience reach across several dimensions, including but not limited to: • Board Governance • Member Meeting Planning & Facilitation • Global Change Network Initiation• Health Authority Engagement• Real Estate & Facilities Establishment • Technology Strategy & Implementation• Vendor Selection & Management • Event Management Planning & Execution • Portfolio Organizational Design & Staffing • Portfolio Maintenance, Governance & Lifecycle Management • Benefit Measurement Process Establishment• Opportunity Identification & Business Case Champion • Organizational Business Process Definition• Portfolio Change Management Capability Establishment • Organizational Impact Assessment & Communication

Collegeville, Pa

• Consult with small business clients to develop marketing strategies based on their business goals.• Execute marketing activities including branding, logo design, copy development, website design, website hosting, and printed media design/production.• Increased client’s business exposure by gaining 141 unique website visitors2 per month by launching a business website. (data from Jan – June 2012, Google Analytics).

Wayne, Pa

Communication Manager, IT Business Office (Aug 2011 – Present)• Provide change management expertise (multi-language communications, training, stakeholder management, sponsorship coaching) on a portfolio of global IT projects to minimize the negative impacts of technology rollouts and increase user awareness. • Collaborate with CIO and IT leadership to develop executive presentations (Audit Committee, Board, Quarterly IT Reports, Stakeholder Updates, etc) to ensure consistent messaging. • Influence communication practices to advance IT’s change management maturity level.• Oversee the global IT Service Delivery communication process to ensure proper messaging and audiences. • Drive ITIL process improvements, in collaboration with Process Owner, to gain process maturity. • Guide IT leadership annually through the creation of an IT Communication Plan to reach IT’s goals. • Manage an IT Perks Program that provides discounts and training to employees across 26 countries to gain positive publicity for IT. Communication Manager, Office of the CIO (Nov 2010 - July 2011)• Strategized with CIO to establish the inaugural ‘2011 IT Communication Plan’ to raise internal team members’ awareness of key activities and to earn credibility with users through marketing of services.• Supported the CIO throughout an IT transformation to keep team members informed, aware, and engaged. • Led a cross-team effort to improvement IT intranet pages to increase ease of use for customers and market IT services.

Wayne, Pa

Senior Analyst, IT Global Marketing (Jan 2010 – Nov 2010)• Managed vendor relationships to ensure internet domain and web services met customer needs.• Led a six month cross-departmental internet domain rationalization exercise reducing wasted spend by $10,000 annually and introducing a company-wide domain renewal management process.Analyst, IT Global Marketing (Mar 2009 – Dec 2009)• Provided project management and operational support for global marketing business customers. • Established an online IT Global Marketing Service Catalog & Ordering Portal reducing customer frustration and improving IT operations through a streamlined request and fulfillment process.

Newtown Square, Pa

• Developed and executed a communication strategy that created awareness, enthusiasm, and team cohesion for IT leadership’s ITIL (Information Technology Infrastructure Library) program.• Provided project management support for a software selection program enabling client (beverage manufacturing company) to maximize recipe process efficiencies.

Fort Washington, Pa

• Managed a district and was responsible for generating payroll sales.• Achieved 103% beyond sales quota by developing strategic referral relationships and employing innovative marketing tactics.

Radnor, Pa

• Oversaw cashless solution implementation and marketing strategy to increase membership. • Established a new revenue channel by creating a custom branded RFID consumer device resulting in a 50%3 mark-up per unit. • Designed marketing and loyalty campaigns, targeting a customer base of over 100,000 members, which resulted in ticket lift for our payment system customers.

Wayne, Pa

• Led enrollment campaigns for our corporate cafeteria customers to drive member acquisition for their cashless solution programs.

Mba, Mba, Focus In Leadership Development

Bachelor Of Arts (B.A.), Communications/Pr

Activities and Societies: Phi Kappa Phi Honor Society

Education record