Sarah Prieto Email & Phone Number

New York, Ny, Us

Atlanta, Georgia, United States

Stord is the supply chain in the cloud—empowering brands to build sophisticated, agile, andintegrated supply chains. With a single integration between your enterprise systems to the StordSupply Chain Cloud, you unlock a single view of inventory, order orchestration logic, audited dataand analytics, and more. Backed by our network of 500+ warehouses, 30+ fulfillment centers and20k+ carriers, use the Stord Supply Chain Cloud to request a shipment, launch a new warehouseor run new distribution models that help you out-deliver the competition. Let’s move supply chainsto the cloud, together.

Atlanta Metropolitan Area

- Managed customer support team and leveraged data analytics to identify performance development opportunities, resulting in team achieving above average quality scores- Implemented performance dashboards to align company KPIs and employee performance measurements and to deliver data-driven performance assessments- Developed hands-on training curriculum for new customer experience managers and supervisors

Atlanta Metropolitan Area

- Launched Mi Gente @ McM, company's first Latinx Employee Resource Group, and developed DE&I learning content for membership- Presented quarterly program health metrics, including demographic and budget reports, to executive leadership team- Identified excess capacity through cross-functional communication across organizations and regions to increase attendance of Latinx workforce

Atlanta Metropolitan Area

- Directed and monitored day-to-day operations by implementing short-term work prioritization strategies and long-term staffing process improvements to successfully process 3000+ products daily- Managed 15 direct reports with responsibilities including delegation of work, coaching, and performance assessments, converting existing OKRs into measurable time-based goals and development plans - Led end-to-end project life cycle to redefine KPIs to align departmental performance expectations with company distribution goals- Designed daily retrospective dashboard in Excel to report operational health and diagnostics for senior leadership, providing recommended corrective actions in response to fluctuations in department performance and supplier forecast

Atlanta Metropolitan Area

- Led project to reduce customer account maintenance work in process time and improve data capture accuracy - Developed and implemented best practices on maintaining customer account data for customers- Streamlined incident management reporting within distribution center to promote troubleshooting, root cause analysis, and timely resolution- Supported strategy definition, change management and cost-cutting projects across organization

Dallas, Texas, United States