I am currently on assignment to the Evaluation & Research team within my organisation (which started in February 2024), providing support and leading projects in qualitative and quantitative insight and research. My usual role is focused on the digital side of research (insight of web services). I have worked for an established newspaper group (Herald & Times), the BBC and now Skills Development Scotland.I have experience working in various data, analytics and research roles, with key skills in digital analysis, customer insight, qualitative research (such as facilitating focus groups, interviews and surveys) as well as creating key insight reports and presentations.Throughout my career I have acquired experience in numerous software tools such as Microsoft Office, Google Analytics, Power Bi, Hotjar and survey tools (such as Survey Monkey, Qualtrics, SNAP, mopinion and general market research data tools). For my current assignment, I have started training on new research software packages such as the SPSS system, as well as learning new qualitative techniques.I have excellent communication and inter-personal skills and have always enjoyed working as part of a team as well as on my own initiative. I am confident with presenting research findings to senior management as well as managing successful relationships with colleagues and customers/research participants.