• Assistant to Chief Marketing Officer.• Assisting the department with on-going projects as needed.• Retail and Business Development team support.• Bank Concierge- assisting customers as they enter the bank.• Answering multi-line phones.• Scheduling meetings and assisting in making travel arrangements.• Assisting with in house student financial literacy program- processing applications, correspondence and general program requirements.• Office supply coordinator.• In charge of marketing supply inventory and requisitions.• In charge of reservations for bank vehicles and marketing conference room.

• Scheduled meetings and conference calls for the monthly Regulatory Roster Update.• Scheduled meetings with Utility Company Executives.• Prepared meeting notes and monthly reports.• Provided updates for the Advocate to deliver to the Board members.• Prepared contracts.• Pre-screened applications filed with the Alberta Utilities Commission to ensure that the office was involved in any application that pertained to the office mission statement.• Worked with the Contracts division to ensure the proper filing and contract maintenance was in place, Government of Alberta Edmonton, AB Office of Utilities Consumer Advocate.

• First point of contact for the office.• Answering multi-line phone.• Maintaining the Mail Log.• Ensuring that all supplies were ordered and received in a timely manner.• Scheduling meetings.• Arranging for booth services, pamphlets etc. for tradeshows.• Providing relief for the 310 phone line, taking messages and providing assistance to utility customers with concerns or complaints.• Maintaining filing system for the office.