Sarah Rutkowski Email & Phone Number

Atlanta, GA, US

Exeter, Pennsylvania, US

• Create company brand messaging, collateral materials, and promotional strategies
• Coordinate and manage exhibitions and travel at various industry trade shows, both domestic and internationally
• Answer general marketing department inquiries by email and phone
• Plan and execute large-scale internal and external marketing events, both domestic and internationally
• Develop and execute marketing plans for trade shows and other events to increase brand awareness
• Establish, initiate and optimize business development strategies based on company targets, product specifications, and budget factors

Roswell, Georgia, US

• Managed a team of 7 Client Relations Representatives by supporting and leading the effort to engage and build sustainable revenue-generating relationships with national client base
• Managed process flows, operations support and customer engagement strategies
• Identified process improvement opportunities and established new policies and procedures to fulfill determined needs
• Retained updated knowledge of market competition and related offerings to generate interest in SoundCare® on-hold messaging and ChannelCare® digital signage
• Implemented client satisfaction surveys and service reviews to objectively measure customer satisfaction and drive change in client process and procedures
• Developed and implemented a client retention plan to reduce non-optimal utilization of company’s products and services

Roswell, Georgia, US

• Managed a team of 2 Account Managers
• Responsible for client contract renewals and retention
• Researched client locations and company details to recommend additional service opportunities during contract renewal discussions
• Negotiated rates and executed contracts for continued service of existing clients

Roswell, Georgia, US

• Worked with healthcare-specific clients to write messages for on-hold audio programs
• Researched various health-related topics and wrote messages for on-hold programs
• Reviewed client websites and other relevant sources to proactively provide custom message suggestions to clients
• Worked with Account Managers to identify potential client add-on sites and services
• Built and maintained client relationships
• Produced recording sessions with voice talents

• Administered the breakdown and distribution of Tobacco Master Settlement grant funding to subcontracted agencies throughout Adams County, PA
• Developed and maintained media campaigns, advertising programs and marketing strategies, in coordination with the guidelines of the PA Department of Health
• Designed, developed and maintained program website and various forms of print media
• Developed contracts and oversaw the implementation of specified activities according to the contract agreement
• Prepared and submitted a financial invoice to the Pennsylvania Department of Health on a monthly basis
• Utilized web-based reporting system to develop program plans, record activities, track and analyze follow-up information and measure qualitative and quantitative data

Bachelor Of Arts - Ba, Communication, Journalism, And Related Programs

Bachelors Of Arts, Communication/Journalism