Sarah Rutkowski Email & Phone Number

Atlanta, Ga, Us

Exeter, Pennsylvania, Us

• Create company brand messaging, collateral materials, and promotional strategies• Coordinate and manage exhibitions and travel at various industry trade shows, both domestic and internationally• Answer general marketing department inquiries by email and phone• Plan and execute large-scale internal and external marketing events, both domestic and internationally• Develop and execute marketing plans for trade shows and other events to increase brand awareness• Establish, initiate and optimize business development strategies based on company targets, product specifications, and budget factors• Optimize email campaigns to increase open and click-through rates• Manage budget allocation and resource utilization to maximize marketing ROI• Write and distribute press releases to increase brand visibility• Boost brand awareness and generate leads while managing internal and external marketing campaigns and programs• Develop creative presentations and product data sheets• Oversee preparation of marketing copy, images, videos, emails, and other collateral• Create and manage social media campaigns to increase brand engagement• Create and manage all print and digital advertising/promotions• Maintain company website and Customer Portal to ensure online presence is professional and up-to-date

Roswell, Georgia, Us

• Managed a team of 7 Client Relations Representatives by supporting and leading the effort to engage and build sustainable revenue-generating relationships with national client base• Managed process flows, operations support and customer engagement strategies• Identified process improvement opportunities and established new policies and procedures to fulfill determined needs• Retained updated knowledge of market competition and related offerings to generate interest in SoundCare® on-hold messaging and ChannelCare® digital signage• Implemented client satisfaction surveys and service reviews to objectively measure customer satisfaction and drive change in client process and procedures• Developed and implemented a client retention plan to reduce non-optimal utilization of company’s products and services• Adhered to sales contract agreements and high-quality service delivery by coordinating with Client Relations Representatives and leveraging productive and open client communications• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives

Roswell, Georgia, Us

• Managed a team of 2 Account Managers• Responsible for client contract renewals and retention• Researched client locations and company details to recommend additional service opportunities during contract renewal discussions• Negotiated rates and executed contracts for continued service of existing clients

Roswell, Georgia, Us

• Worked with healthcare-specific clients to write messages for on-hold audio programs• Researched various health-related topics and wrote messages for on-hold programs• Reviewed client websites and other relevant sources to proactively provide custom message suggestions to clients• Worked with Account Managers to identify potential client add-on sites and services • Built and maintained client relationships• Produced recording sessions with voice talents• Created monthly message selection documents to be send to clients• Kept up-to-date client information and activity notes in company’s internal database• Served on various internal committees to help develop and maintain optimal employee relations and communications

• Administered the breakdown and distribution of Tobacco Master Settlement grant funding to subcontracted agencies throughout Adams County, PA• Developed and maintained media campaigns, advertising programs and marketing strategies, in coordination with the guidelines of the PA Department of Health• Designed, developed and maintained program website and various forms of print media• Developed contracts and oversaw the implementation of specified activities according to the contract agreement• Prepared and submitted a financial invoice to the Pennsylvania Department of Health on a monthly basis• Utilized web-based reporting system to develop program plans, record activities, track and analyze follow-up information and measure qualitative and quantitative data• Conducted group tobacco cessation programs and provided one-on-one tobacco cessation counseling• Maintained detailed records and files to ensure an organized working environment

Bachelor Of Arts - Ba, Communication, Journalism, And Related Programs

Bachelors Of Arts, Communication/Journalism