Serving as the Executive Director of the Association for Healthcare Administrative Professionals (AHCAP). Accurately edited by laws and policies and procedures each year as directed by the board of directors. Functioned in conjunction with Graphic Design, Accounting, Data Management and Event Staff to work on all aspects of events. Developed and updated annual membership satisfaction and event surveys and compiled responses. Maintained committee listing, board structure documents, agendas and minutes for more than 80 conference calls per year. Key Accomplishments include developed and planned more than three dozen webinars, including soliciting speakers, production timeline, speaker agreements, payment, finalizing slide decks, a rehearsal, day of management and evaluation results; assisted with conference session planning, speaker recommendations, session development, travel requirements and onsite point of contact; managed multiple awards programs, including marketing, submissions, notification process, press releases and presentation of awards; updated websites and microsites for events, including composing copy, adding links and promoting on member materials; managed a dozen social media channels including Facebook Pages, Facebook Groups, Twitter and LinkedIn; utilized database to track membership, event registrations, send broadcast emails and reporting tools.As the Vice President of Operations for ACCSES, day-to-day focuses on the business side of the organization and ensuring projects stay on track. At any point in the day, I can be focused on financials, strategic communications, marketing and public relations, member relations, and preparing for the organization’s many events around the country.

Perform data enrichment, quality analysis and document remediation for a Top 4 U.S. Bank client with the highest degree of confidentiality. Research, gather, analyze, and deliver information in clear, concise and meaningful format. Perform research and provide background information to the client investigation team. Work as a relationship liaison with the client's relationship management. Ensure the client meets all requirements of OCC, SEC, OFAC and USA Patriot Act, as applicable. Communicate status of progression and escalate issues effectively with the clients.

Accurately edited by laws and policies and procedures each year as directed by the board of directors. Facilitated the development of 2 new chapters. Managed 12 additional chapters, including cross-marketing events. Developed and updated the annual membership satisfaction survey and compiled responses.Key Accomplishments: - Maintained committee listing, board structure documents, agendas and minutes for more than 60 conference calls per year. - Joined 2 strategic planning sessions with leaders of the association to determine development for the association. - Developed and planned 18 webinars, including soliciting speakers, production timeline, speaker agreements, payment, finalizing slide decks, a rehearsal, securing CEUs, day of management and evaluation results. - Established 5 onsite day-long activities including soliciting speakers, finalizing presentations/handouts, travel/transportation, securing CEUs, day of management and evaluation results. - Worked with sister organizations (local and national) to secure CEUs for annual conference.Managed and maintained the scholarship program, offering approximately 200 scholarships each year totaling almost $250K, including reimbursement. - Developed a library with 19 catalogs of educational tools, including solicitation and review of publications and updating as necessary. - Executed the benchmarking program, including enrollments, monthly reporting, program enhancements and vendor management. - Managed the awards program, including marketing, submissions, volunteer management, notification process, press releases and presentation of awards. - Supported the annual culinary competition, including management of entries, volunteer management and onsite management. - Executed an internship program as part of the annual conference including soliciting applicants, verification of school enrollment, submissions, notification process and onsite management.

Worked with the leadership to consolidate two associations and the creation of the Association for Healthcare Foodservice (AHF). Developed the membership structure, as well as campaigns for membership recruitment and retention; the awards program, the scholarship program and internship program. Established and executed educational benefits, including webinars, publications and member offerings. Operated in conjunction with Graphic Design, Accounting, Data Management, Mail Department and Event Staff.Key Accomplishments: - Sustained committee listing, board structure documents, agendas and minutes for approximately 40 conference calls per year. Successfully secured continuing education units for all education offerings approximately 20 per year. - Succeeded the scholarship program, offering approximately 175 scholarships each year totaling almost $200K, including reimbursement. - Competently oversaw the silent auction, including solicitation of items, set up, onsite management and payment for approximately 100 items. Assisted with sponsorship fulfillment for more than 100 companies each year.

Meticulously observed court-ordered visits between children and parents. Precisely filled out and filed forms for director to review. Actively assisted director with cleaning, reorganizing, reviews and data entry as needed.

Controlled all incoming mail, money and filing for the association. Efficiently combined letters, newsletters and mailings for the Executive Director and Board of Directors. Initiated and arranged all necessary documents for monthly conference calls effectively. Resourcefully worked in conjunction with Graphic Design, Accounting, Data Management, Mail Department and Event Staff to work on all aspects of events. Revised and proofed publications for all associations. Key Accomplishments: - Directed membership of 900 Nation-Wide and masterly execute all new members, renewals and deactivations on a daily/monthly basis. Successfully managed the association website. - Created and implemented Nation-Wide Prospect Campaign with a goal to gain 200+ new members. - Produced Get-A-Member Campaign and formulated all necessary documents for upcoming conference calls and presentations at National Conference.

Proficiently looked after the office, quickly answering all incoming calls. Expertly edited letters, newsletters, calendars, programs and mailings. Professionally attended weekly staff meetings, monthly board meetings and board retreat. Planned events, fundraisers and opportunities for families to gather together.Key Accomplishments: - Completed plans for National Conference and Board Recruitment, all while reorganizing a new office. - Utilized QuickBooks to pay bills, employees, manage the budget and print reports for staff and board.

Skillfully managed the office and volunteers, answered all incoming calls, faxes and emails. Reserved appointments for the Pastor and attended weekly staff meetings. Used Microsoft Word, Publisher, Excel and Outlook on a daily basis to prepare bulletins, programs, newsletters, letters, databases and calendars.