- Undertake and coordinate daily administrative tasks to support TMU Online- Support TMU Online marketing director in organizing various projects- Conduct market research and analyze consumer rating reports and questionnaires.- Employ marketing analytics to gather important data (social media, web analytics, rankings, etc.).- Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information.- Assist in promotional events and traditional or digital campaigns to facilitate their success.

- Created referral program strategy and structure to increase customer base- Designed and produced promotional materials in accordance with brand guidelines- Assisted planning and launching future campaigns - Employed market analytic techniques to gather data

- Lead and provide support for FamilyLife Donor Marketing and Communication interns- Assist staff with various promotional and marketing campaigns- Undertake general administration duties- Read and review premiums- Report weekly progress to supervisor

- Create content calendar and social media posts- Edit and post content on partner and donor groups- Undertake general administration duties- Read and review book recommendations- Report weekly progress to supervisor

- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.- Cleaning and sanitizing work areas, utensils and equipment- Describing menu items and suggesting products to customers- Servicing customers and taking orders- Restocking supplies and tidying front of house- Receiving and processing customer payments

- Greet customers promptly- Handle and process customer payments - Restock and tidy front of house- Handle and resolve customer complaints - Issue receipts and refunds as necessary