Sarah Sanzone Email & Phone Number

Columbus, Oh, Us

Westerville, Ohio

Worthington, Oh

Assist production team with scheduling material delivery and calling in for final inspectionsPrepare appropriate permits and affidavits for each jobHomeowner correspondence throughout the build processAssemble documents to send disputed claims to law firm for litigation Create electronic and physical files for new jobsAssign new jobs to appropriate claim consultantAssist claim consultants by contacting insurance companies to settle claimsAnswer phones and assist callers accordinglyAssist accounting department with deposits, vendor invoices, and accounts receivableMaintain client files by updating contact/insurance information and uploading documents

• Verify new educators have proper licensing • Monitor educators continuing education hours to ensure compliance with state board regulations• Assist academy director with creating documents, student inquires, resolving client grievances, and general day-to day operations• Manage the front desk including answering phones, booking appointments, greeting guest• Coordinate staff and student schedules• Create presentations, spreadsheets, and documents • Coordinate and schedule meetings, appointments, and classes• Plan advanced education opportunities for students• Maintain relationships with salon owners to help with student job placement• Establish, maintain and organize files • Create, organize, and update online classrooms • Develop curriculum and visual aids• Assist students with forms as needed• Oversee the education department to ensure consistency• Conduct weekly meetings with education team• Interview candidates for educator positions• Train education team and new hires • Educate and guide students in guest consultations, retail knowledge and excellent customer service• Educate students on business building skills: professionalism, consultation, selling retail, referrals, rebooking their guest for their next service, and adding on extra services• Coordinate with Director of Education from Toledo Campus to ensure that all curriculum is up to date and cohesive between both locations

Bellflower, Ca

• Assisted office manager during tax season• Customer service- greeted clients, answered phones, booked appointment, handled payments• Organized and maintained extensive filing system • Coordinated accountants’ schedules and files for the day• General office- opened office, maintained reception area, setup new computers/routers

Maumee, Oh

• Inventory, PO orders • Achieved higher average tickets by upselling new and promotional items• Designed/setup displays to promote seasonal products and specials• Tracked daily, weekly, monthly, and quarterly sales• Converted clients to our exclusive color and product lines• Trained employees on selling techniques, computer software, and product knowledge• Produced and distributed monthly newsletter for the store division• Created and presented sales collateral

Perrysburg, Oh

Color Correction Instructor- reviewed basic color theory and color lines, setup color correction scenarios to emulate situations the students could see in the salon, supervised the four different quadrants mannequin project where the students had to match all four different colored sections and have the end result be all the same colorInstructed/coached students on clinic floor with consultations, cutting/coloring/finishing techniques,color formulationsFollowed and helped the students understand/learn Ohio State Board regulations Coached students in business building skill: rebooking, selling retail, retaining guest, adding on servicesDesigned, developed, and implemented the Master Colorist test given to senior studentsSetup weekly curriculum for color correction classCreated support material such as study guides and test for classroom curriculumConducted mock state board test to prepare students for their state examinationPlanned and oversaw special events such as prom fashion show and the annual student competitionDesigned support material for curriculum

Educated salons/stylist on Redken's principle based design and color, product knowledge, color techniques, color lines Assisted backstage at hair shows and other large education/distributor eventsHelped increase sales from current and new accounts through dynamic, informative educationAttended trainings twice a year or more to stay current with new trends, products, and techniquesAttended a twelve day seminar on facilitation skills

Associate'S Degree, Business Administration, Management And Operations

Managing Cosmetology