• Overseeing daily operations with meticulous attention to detail• Delivering a high standard of brand and marketing support• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Managing annual strategy, planning and OKR reporting• Providing brand consultancy, design and planning support for key stakeholders and executive leaders across multiple departments• Working with central teams to plan and implement marketing and communication campaigns• Creating and curating an annual calendar of events to communicate agreed key themes and messages, and track results against key milestones• Providing ‘air traffic control’ across key channels to ensure clarity and avoid confusion • Driving the development and direction of multi-media content across all channels • Providing brand consultancy, support and approval to the UK marketing team and broader business• Defining, delivering and managing campaigns and activities across the UK for central teams • Producing various reports, presentations, correspondence and other documentation • Ensuring adherence to statutory regulations, quality standards, governance processes and compliance requirements

• Overseeing brand and corporate identity matters with meticulous attention to detail• Establishing, implementing and overseeing effective systems, processes and controls• Delivering a high standard of sales, administrative, marketing and financial support• Building strong working relationships and effective communication channels with key stakeholders• Managing design agencies, ensuring optimal execution of initiatives to align with company strategy, while building and strengthening the brand• Producing various reports, business briefs, presentations, correspondence and other documentation• Delivering effective project management through the lifecycle of a project; managing budgets, resources, corporate identity and client expectations• Managing spending for design, direct marketing, tradeshow activations, audio visual initiatives and promotional items• Participating in the conceptual phase of projects by aligning client expectations with agency ideas• Strict adherence to statutory regulations, quality standards, governance processes and compliance requirements

• Delivering client-facing events; enabling networking opportunities that result in acquisition and retention of clients, while building and maintaining a strong brand• Managing event administration and budgets in accordance with service level agreements• Conceptualising and researching event opportunities• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Responsible for supplier management and liaison• Developing all supporting communication and design elements; sourcing corporate gifts

and

Performing all or some of the following duties in both roles with varying levels of responsibility:• Managing key client accounts, maintaining strong working relationships and ensuring the successful delivery of brand related solutions• Handling all aspects of client communications and relationship expansion• Creating and managing project budgets, strategic plans, creative briefs and timelines• Utilising a good eye for design to provide creative input into concept development