Sarah Sharkey Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Develops and executes a comprehensive engagement strategy for a global, multidisciplinary function to advance knowledge and development
• Manages multiple complex projects using program management tools to ensure strategic alignment and successful outcomes
• Partners with executive leadership to design and deliver initiatives that impact strategic goals and key performance indicators
• Uses negotiation and relationship-building skills to engage with leadership and stakeholders… Show more
• Uses negotiation and relationship-building skills to engage with leadership and stakeholders, driving consensus on initiatives
• Analyzes usage and adoption data to derive insights, informing strategic adjustments and tactical shifts to enhance initiative impact

• Drove efficiencies and process automation to achieve strategic objectives, applying strong process and technology enablement knowledge
• Partnered with a variety of talent from around the globe to design tools and solutions with zealous attention to the user experience for multiple personas
• Conceptualized and delivered solutions to reduce costs and free capacity through deploying digital technologies such as Robotic Process Automation, applied AI, PowerApps, SharePoint and Power… Show more
• Conceptualized and delivered solutions to reduce costs and free capacity through deploying digital technologies such as Robotic Process Automation, applied AI, PowerApps, SharePoint and Power Automate
• Drove Procurement-wide ideation sessions and pitch contests to inspire new solutions to complex problems
• Directed change management and communications, including creating solution guides, implementation communications, trainings and demos

Charlotte, North Carolina, United States

• Managed the US team’s SharePoint library of templates and resources, ensuring the content and navigation were useful to both new and experienced planners
• Supported the learning and development of the US Meeting & Events team by creating reference materials and leading training sessions
• Leveraged multiple channels to communicate information and updates to Event Managers, optimizing knowledge and engagement
• Generated reports to track volume, spend, savings and other metrics;… Show more
• Generated reports to track volume, spend, savings and other metrics; analyzed data and shared insights with leadership, clients and other stakeholders
• Streamlined processes and increased Event Managers’ efficiency by developing and deploying tools, templates and best practices

Charlotte, North Carolina Area

• Planned and executed up to 70 events annually, including conferences, recruiting events, executive events, galas, seminars, teambuilding and parties
• Served as project manager for complex or multi-location events, leading a multidisciplinary team from pre-planning to post-event
• Independently led strategic efforts with leadership and key stakeholders in the Carolinas; inculcated and enforced the meeting and event policy in six offices
• Administered Continuing Professional… Show more
• Administered Continuing Professional Education (CPE) requirements for learning events, ensuring accurate and timely document processing
• Embraced innovative technologies and trends to enhance attendee experiences

Charlotte, North Carolina Area

• Successfully planned conferences, tradeshows, sales meetings, incentive trips, and learning events for 25 to 2,000 attendees
• Managed all aspects of events, including RFP, site inspections, contract negotiations, event specifications and orders, pre-convention meetings, on-site logistics, post-conference debrief, and invoice audit and payment
• Developed and deployed attendee and exhibitor marketing campaigns, including invitations, conference information, program guides, and… Show more
• Developed and deployed attendee and exhibitor marketing campaigns, including invitations, conference information, program guides, and conference evaluations
• Created and sold sponsorship packages to generate revenue; increased sales by 20%
• Tracked and maintained budget information, calculated profit and loss statements

Jacksonville, Florida Area

• Served as liaison between event planners and all departments of the hotel, focusing on exceptional guest experience
• Supervised day-to-day operations of more than 100,000 square feet of event space, addressing any issues and ensuring planner and guest expectations were exceeded
• Provided a visible and accessible floor presence to anticipate planners’ needs, understand and act upon all client requests, and proactively provide planners with hotel services
• Inspected each meeting… Show more
• Inspected each meeting room and meal prior to client’s arrival to ensure quality and accuracy to groups’ requirements
• Created programs of events and banquet event orders to communicate group's specifications to all departments hotel Show less

Jacksonville, Florida Area

• Led a team of 45 Cashiers, Cart Attendants, and Guest Service Team Leaders
• Managed team performance with recognition, coaching, and semi-annual reviews
• Onboarded and trained every member of the floor team on guest services procedures
• Controlled store payroll, replenishment, guest experience, and ultimate decision making as Leader on Duty
• Prepared and lead daily all-hands meetings to motivate and communicate current sales and service initiatives
• Strategically motivated… Show more

Austin, Texas Area

• Served as the local hotel and event services expert for small, single-property events
• Created and managed “All Access: Austin” discount program to connect convention delegates to local businesses
• Supported event planners in selecting meeting facilities, event venues, and local vendors by coordinating site visits and pre-planning meetings
• Created and managed marketing campaigns for visiting conventions to boost attendance by promoting Austin as a destination
• Assisted in… Show more
• Assisted in housing coordinator in making reservations for city-wide conferences

Austin, Texas Area

• Managed the Austin City Limits Festival package and visitors’ discount coupon program
• Planed and hosted curated sales missions and familiarization tours for a variety of local, national, and international tour operators
• Designed and developed copy for e-marketing campaigns, including Austin City Limits Festival

Bachelor Of Science, Program Planning & Management, Commercial Tourism Management

Diploma