Sarah Sheehan, Pmi-Acp Email and Phone Number
Expert Technical Writer and Editor | Leader | Project Manager | Coach | Life-Long LearnerResults-oriented, high-energy leader with considerable experience in many demanding industries, including technology and telecommunications, government military, software development, and publishing seeks a leadership opportunity in federal government or private sector. Overarching strengths include superior writing, editing, project management, research, data analysis, and data visualization skills. Other highlights include the following: Writing and Editing- Writes and edits effective Software as a Service (SaaS) developer, user, and client materials, including user manuals, workflows, API descriptions, UI/UX content (e.g., labels, hover text, help), wireframes, error messages, and release notes.- Writes and edits complex proposals, RFIs, RFPs, RFQs, policies, SOPs, research reports, marketing copy, and more.- Distills complex information into accessible, readable, and usable content for broad audiences.- Documents processes.Customer Focus- Views programs and processes from the customer perspective to understand issues, identify risks, and make recommendations.- Ensures customer concerns are addressed.- Puts customer first, serving as a customer ambassador.Relationship Management- Works well independently but thrives on a team within a diverse, culture-aware environment.- Collaborates and fosters productive relationships with senior leaders, subject matter experts (SMEs), and cross-functional project teammates to develop, manage, support, and coordinate program components.- Leads or works with cross-functional project teams to ensure organizational objectives are achieved. Process, Program, and Project Management- Assesses program and project risk, and develops mitigation and contingency planning activities.- Ensures that projects and associated responsibilities are executed within specified standards and regulations.- Oversees projects and performs project management duties, including scheduling, developing requirements, removing obstacles, and monitoring progress.- Analyzes program and project results to determine whether strategic plans have been achieved.Informs stakeholders of changes in programs and operations, conducting briefings on major changes.
U.S. Army Intelligence And Security Command
View- Website:
- usace.army.mil
- Employees:
- 26793
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Operations And Business Analyst, National Ground Intelligence CenterU.S. Army Intelligence And Security CommandCharlottesville, Va, Us
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Operations And Business Analyst, National Ground Intelligence CenterU.S. Army Intelligence And Security Command Jul 2021 - PresentFort Belvoir, Va, Us -
Technical Editor, National Ground Intelligence CenterU.S. Army Intelligence And Security Command Apr 2017 - Jul 2021Fort Belvoir, Va, Us
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Technical EditorDefense Intelligence Agency Jan 2020 - Apr 2021Washington, D.C., Us -
Director Of Technical PublicationsWmc Global Jan 2015 - Jan 2017Fairfax, Virginia, UsI served as the director of technical publications at WMC Global; during my tenure there, I achieved the following: • Managed internal and external publications for WMC Global locations in Washington, Fairfax, Hong Kong, London, Sydney, Malaysia, and Singapore. • Wrote and edited the company’s global internal (developer) and external (client) documentation for worldwide clients, including complex proposals (RFIs, RFPs, and RFQs), monthly reports (approximately 15 per month), market research reports, marketing materials, website copy, and SOPs. • Interviewed internal stakeholders to ensure language was tailored appropriately to the client, region, and culture.• Worked directly with the agile project team.• Assessed customer needs, communicated and met with clients, and wrote user documentation for developers and customers. • Collaborated and coached in-house technical writers and global technical publication contributors ; created a systematic editing processes and checklists to share knowledge and ensure consistency.• Designed, built, and executed a custom publication production management program and tracking system (using Confluence and Jira) to track production, improve efficiency, and implement version control. • Produced monthly reports (and ad hoc reports, such as for spam or phishing incidents) for approximately 15 clients per month. • Developed, disseminated, and enforced writing best practices, standards, and style guides across the organization.• Wrote audit standards for multiple U.S. and global regions, which required knowledge of legal requirements, regulations, and bylaws. We designed the standards to ensure client compliance and protect consumers.• Strategized with the executive board to determine and meet business objectives, determine customer requirements, evaluate vendors, review contracts, discuss personnel, and analyze budget challenges. • Researched, developed, implemented, and enforced general company and publication policies. -
Publications Production ManagerWmc Global Apr 2013 - Dec 2014Fairfax, Virginia, UsPromoted to publications production manager in early 2013, I introduced a systematic document management process to our locations around the world. Developing style guides, submission standards, and initiating formal production schedules, I introduced efficiency to every aspect of the production process.
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Technical WriterWmc Global Feb 2011 - Apr 2013Fairfax, Virginia, UsI joined WMC Global in February 2011 as a technical writer. Representing a significant growth period for me, I learned the business, refined my writing and editing skills, and began managing the publications workflow worldwide. Offering a new perspective, I was tasked with creating and managing company style. In addition, I performed graphic and document design support.
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Technical Editor And ConsultantSheehan Technical Services Oct 2005 - Feb 2011I launched Sheehan Technical Services in late 2005 to focus on my editing career. During this time I edited mainly scientific, technical, and medical journals. I served clients from many disciplines, but most of my clients were in the academic, scientific, and medical fields.
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Freelance Copyeditor, Academic And Scientific JournalsTaylor & Francis Group Oct 2005 - Feb 2011Milton Park, Abingdon, Oxfordshire, GbTaylor & Francis is a leading international academic publisher with offices around the world, including the following: London, Brighton, Basingstoke, and Abingdon in the United Kingdom; New York and Philadelphia in the United States; and Singapore and Melbourne in Asia Pacific. The Taylor & Francis Group publishes more than 1,800 journals and around 2,000 new books each year, with a books backlist in excess of 20,000 specialist titles. Informing Academics from Past to Present. I provided professional freelance copyediting services, in a deadline-driven environment, for nine plus professional academic, scientific, and technical journals annually for fields including biology, chemistry, engineering, physics, information technology, humanities, and others. In addition, I developed, wrote, and edited personal style guides and procedures for individual journals. My role warranted that I worked closely with production managers to ensure quality products were produced.I performed similar work for Taylor & Frances from June 1999 to July 2003, as well, discontinuing the work only because my work at CHEMetrics became too demanding to maintain a second freelance position. -
Editorial Manager, Actionbioscience.OrgAmerican Institute Of Biological Sciences Oct 2007 - Dec 2010Herndon, Virginia, UsActionbioscience.org is a non-commercial, educational web site created to promote bioscience literacy. While employed there, I was charged with the following:• Solicited, edited, and posted articles from renowned experts in multiple biology fields;• Managed peer review of each article;• Provided review synopses to authors with editorial feedback;• Tracked articles through production process;• Tracked, analyzed, and presented statistical data for the site from Google Analytics; and• Developed, wrote, and edited documentation for procedures, including internal Wiki pages, editing checklists, style guides, and software training. -
Editor And ConsultantAmerican Institute Of Biological Sciences Jan 2007 - Dec 2010Herndon, Virginia, UsThe AIBS Scientific Peer Advisory and Review Services (SPARS) division is a key part of the American Institute of Biological Sciences (AIBS), a nonprofit 501(c)(3) scientific association dedicated to advancing biological research and education for the welfare of society. Working as a freelance contractor, I edited complex scientific and medical government proposals with tight deadlines. In addition, I provided additional consulting services as needed.
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Marketing Information Analyst And Trade Show ManagerChemetrics, Inc. Sep 2000 - Oct 2005Midland, Va, UsCHEMetrics, Inc., offers an extensive line of water and wastewater testing kits base on a unique invention, the self-filling reagent ampoule. The innovative technicque has increased the simplicity, convenience, speed, and safety of colorimetric water testing, on site and in the laboratory. As the marketing information analyst, I supported the vice president of marketing and the marketing department in many capacities.Marketing• Managed and tracked departmental budget;• Managed, edited, and produced annual chemistry product catalog with multiple departments;• Wrote and edited other marketing communications (e.g., press releases, product specs);• Managed print production of catalogs and other print communications;• Developed, wrote, and edited procedure manuals for software and general department act; and• Generated, analyzed, and presented in-depth sales statistics, reports, and presentations.Trade Show Management• Managed annual trade show attendance;• Assisted with booth design and managed logistics; and• Attended trade shows as a company representative.Software Lead and Support• Acted as a software developer for the CHEMetrics UNIX-based database and CRM database; and• Supported colleagues with software expertise. -
Production CoordinatorAptara Sep 1999 - Sep 2000Chantilly, Virginia, UsAptara, formerly Tech Books in Fairfax, VA, employs its technologies to produce, deliver, and support digital content. As the production coordinator, in addition to problem solving, I managed the following:• More than 75 Academic journals from manuscript to typeset pages;• Freelancers and vendors; and • Client expectations. -
Marketing Communications SpecialistChemetrics, Inc. Jun 1998 - Sep 1999Midland, Va, UsCHEMetrics, Inc., offers an extensive line of water and wastewater testing kits base on a unique invention, the self-filling reagent ampoule. The innovative technicque has increased the simplicity, convenience, speed, and safety of colorimetric water testing, on site and in the laboratory. As the marketing communications specialist, I supported the marketing department with the following skills:• Wrote, edited, and proofread materials, including reports and the product catalog;• Developed and designed reports;• Coordinated trade show attendance; and• Represented the company at trade shows.
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Editorial Assistant To The Publishing Director And The Acquisitions EditorAmerican Society Of Civil Engineers (Asce) Sep 1997 - Jun 1998The American Society of Civil Engineers is a tax-exempt professional body founded in 1852 to represent members of the civil engineering profession worldwide. While employed there, I assisted the director of publishing with the following: • Wrote and distributed the weekly departmental meeting notes;• Improved administrative processes; • Performed data entry and research; and• Served as software support to colleagues.Additionally, I assisted the acquisitions editor with the following:• Edited and proofread materials;• Supported authors and vendors;• Performed book topic research; and• Completed administrative tasks.
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Editorial Assistant And Production ManagerTaylor & Francis Mar 1997 - Sep 1997Milton Park, Abingdon, Oxfordshire, GbTaylor & Francis is a leading international academic publisher with offices around the world, including the following: London, Brighton, Basingstoke, and Abingdon in the United Kingdom; New York and Philadelphia in the United States; and Singapore and Melbourne in Asia Pacific. The Taylor & Francis Group publishes more than 1,800 journals and around 2,000 new books each year, with a books backlist in excess of 20,000 specialist titles. Informing Academics from Past to Present. As the editorial assistant to the acquisitions editor for toxicology, I gained the basic knowledge to start my career in writing, editing, and publication management. The company began the process of relocating to Philadelphia during my employment, and we lost many staff members, enabling me to take on a second role as a production manager for the journals department.I supported the acquisitions editor by helping him manage the day-to-day affairs of the toxicology program, including the following:• Communicated with authors, managing expectations and sending reminders;• Worked with journal editors to ensure we were meeting their needs;• Documented processes;• Solved problems; and• Performed light copyediting tasks.While serving as a production editor, I performed the following:• Tracked manuscripts through submission to production;• Communicated with editors, solving problems and managing expectations; and• Documented processes.
Sarah Sheehan, Pmi-Acp Education Details
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James Madison UniversityEnglish (Concentration In Technical Editing) -
New York UniversityPublishing
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James Madison University
Frequently Asked Questions about Sarah Sheehan, Pmi-Acp
What company does Sarah Sheehan, Pmi-Acp work for?
Sarah Sheehan, Pmi-Acp works for U.s. Army Intelligence And Security Command
What is Sarah Sheehan, Pmi-Acp's role at the current company?
Sarah Sheehan, Pmi-Acp's current role is Operations and Business Analyst, National Ground Intelligence Center.
What schools did Sarah Sheehan, Pmi-Acp attend?
Sarah Sheehan, Pmi-Acp attended James Madison University, New York University, James Madison University.
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