Sarah Silva

Sarah Silva Email and Phone Number

Experienced Business Analyst | Human-first | Certified Business Process Management Professional | Six Sigma Green Belt | Customer Advocate | Wonder Woman @ Midmark Corporation
Sarah Silva's Location
North Dartmouth, Massachusetts, United States, United States
Sarah Silva's Contact Details
About Sarah Silva

As an experienced business transformation professional, I excel in unifying cross-functional stakeholders and streamlining complex processes for scalability and velocity. I approach business problems from a process-based, holistic, and customer-oriented point of view. I am always looking for new ways to mitigate risk while moving faster to increase efficiency and create new partnership opportunities that drive a customer-focused mindset.I am a seasoned professional with a background in business analysis, project and team management, and process engineering. I am always looking for new ways to mitigate risk, increase company efficiency and create new partnership opportunities.I care about building strong, lasting relationships with my colleagues and friends. Some call this a human-first mindset, but for me it is a natural approach. This is evident in my connections on this platform and in my recommendations section. I derive pleasure from helping people and solving business problems to achieve win: win outcomes for all stakeholders involved. This is one of the many ways I am able to make positive contributions to an organization.

Sarah Silva's Current Company Details
Midmark Corporation

Midmark Corporation

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Experienced Business Analyst | Human-first | Certified Business Process Management Professional | Six Sigma Green Belt | Customer Advocate | Wonder Woman
Sarah Silva Work Experience Details
  • Midmark Corporation
    Lead Business Analyst
    Midmark Corporation Mar 2023 - Present
    Versailles, Oh, Us
    Midmark is the only clinical environmental design company that enables a better care experience at the point of care in medical, dental and animal health.
  • Liveramp
    Senior Sales Operations Business Partner
    Liveramp Apr 2022 - Nov 2022
    San Francisco, Ca, Us
  • Ptc
    Business Process Analyst
    Ptc Aug 2019 - Apr 2022
    Boston, Massachusetts, Us
    Certified Business Process Management ProfessionalBusiness Process Management Office Consultant
  • Ptc
    Senior Business System Analyst
    Ptc Feb 2018 - Aug 2019
    Boston, Massachusetts, Us
    Success Management Best Practices ExpertCPQ Implementation for Sales and Cloud ServicesData driven enhancements to SFDC Liason between Lines of Business and IT
  • Ptc
    Senior Sales Operations Business Analyst
    Ptc Jul 2016 - Feb 2018
    Boston, Massachusetts, Us
    Lead for managing SalesForce.com Sales Operations projects and defining cross-functional processes for global sales adoption.• Sales program management- project manage corporate wide projects• Pro-active liaison delivering cross-functional collaboration for issue resolution on subscription selling processes• Principal lead for automation of global Deal Desk process for large and complex sales opportunities• Key subject matter expert for global sales projects inside sale, sales compensation• Deliver and develop sales coaching method and formal training• Translate business needs into IT requirementsCurrent Projects:Americas Complex Deal Service DeskHigh Velocity Sales ProgramSales Performance ManagementConversion AutomationSales Enablement
  • Ptc
    Sales Operations Business Analyst
    Ptc Jul 2014 - Feb 2018
    Boston, Massachusetts, Us
    Lead for managing SalesForce.com Sales Operations projects and defining cross-functional processes for global sales adoption.• Sales program management- project manage corporate wide projects• Designed, implemented and managed evolving processes for Americas Complex Deal Services Desk• Pro-active liaison delivering cross-functional collaboration for issue resolution on subscription selling processes• Principal lead for automation of global Deal Desk process for large and complex sales opportunities• Key subject matter expert for global sales projects inside sale, sales compensation• Lead coordinating sales ops transition to subscription licensing business model• Deliver and develop sales coaching method and formal training• Directed change communications on behalf of SFDC development groupCurrent & Past Projects:Americas Complex Deal Service DeskSubscription SellingDeal Desk AutomationCompliance Team AutomationConversion AutomationSales ForecastingAmendment ProcessTraining
  • Signiant
    Sales Operations Manager
    Signiant Dec 2013 - Jun 2014
    Lexington, Massachusetts, Us
    Managed operations of global sales forces, partnering with other departments to achieve company-wide objectives.• Created and conducted new hire training• Implemented new applications in SalesForce.com for sales team• Assisted with quote creation and customization• Established and documented new processes and guidelines for global sales organization
  • Bit9
    Sales Operations Coordinator
    Bit9 Nov 2011 - Dec 2013
    Palo Alto, California, Us
    Oversaw the daily activities for the global sales organization and worked cross-functionally with Marketing, Finance, Services, Product Management and Human Resources.• Crafted customized quotes (over 350 in FY12 Q4) for sales and channel organizations• Managed the Reference Desk (single-handedly built mechanism in FY12 Q3)• Supervised the sales close process• Documented and streamlined existing practices for Sales• Organized and executed company-wide sales kick-offs• Ensured accuracy of overall data, lead assignments and processes in SalesForce.com
  • Microsoft Corporation
    Contracts Manager
    Microsoft Corporation May 2007 - Nov 2011
    Redmond, Washington, Us
    Managed internal order to cash process for the global FAST subsidiary. Relied upon by Sales, Legal, Services and Finance as a “go-to” results-oriented problem solver.• Successfully managed creation and launch of escalation tool for internal Microsoft business groups, providing a tracking system to analyze data in a standardized way• Drove greater than 200% improvement in contract compliance for Six Sigma Green Belt project • Developed and conducted training for 250 worldwide sales professionals in process improvement
  • Fast Search & Transfer, Inc.
    Contracts Manager
    Fast Search & Transfer, Inc. 2007 - 2008
    Fast Search & Transfer, Inc. was acquired by Microsoft in 2008.
  • Fast Search & Transfer, Inc
    Sales Coordinator
    Fast Search & Transfer, Inc Nov 2006 - May 2007
    Promoted from a temporary employee to be the full-time sales coordinator (a newly created role). Established integrity between Sales and Financial Systems with Sales Operations projects.

Sarah Silva Skills

Salesforce.com Sales Operations Cross Functional Team Leadership Process Improvement Project Management Sales Process Management Enterprise Software Saas Cloud Computing Solution Selling Sales Strategic Partnerships Crm Professional Services Business Analysis Go To Market Strategy Product Management Presenter Database Admin Training Lead Generation Channel Partners Partner Management Project Coordination Start Ups Integration Software As A Service Customer Relationship Management Staff Training Creative Problem Solving Sharepoint Sales Enablement Database Management International Development Project Execution Software Industry Pre Sales Vendor Management Software Project Management Cultural Awareness Requirements Gathering Uat Coordination Project Delivery

Sarah Silva Education Details

  • Ithaca College
    Ithaca College
    Politics
  • Newton South Hs
    Newton South Hs
    High School Diploma

Frequently Asked Questions about Sarah Silva

What company does Sarah Silva work for?

Sarah Silva works for Midmark Corporation

What is Sarah Silva's role at the current company?

Sarah Silva's current role is Experienced Business Analyst | Human-first | Certified Business Process Management Professional | Six Sigma Green Belt | Customer Advocate | Wonder Woman.

What is Sarah Silva's email address?

Sarah Silva's email address is ss****@****ptc.com

What schools did Sarah Silva attend?

Sarah Silva attended Ithaca College, Newton South Hs.

What are some of Sarah Silva's interests?

Sarah Silva has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.

What skills is Sarah Silva known for?

Sarah Silva has skills like Salesforce.com, Sales Operations, Cross Functional Team Leadership, Process Improvement, Project Management, Sales Process, Management, Enterprise Software, Saas, Cloud Computing, Solution Selling, Sales.

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