Sarah Silva Email and Phone Number
Sarah Silva work email
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Sarah Silva personal email
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As an experienced business transformation professional, I excel in unifying cross-functional stakeholders and streamlining complex processes for scalability and velocity. I approach business problems from a process-based, holistic, and customer-oriented point of view. I am always looking for new ways to mitigate risk while moving faster to increase efficiency and create new partnership opportunities that drive a customer-focused mindset.I am a seasoned professional with a background in business analysis, project and team management, and process engineering. I am always looking for new ways to mitigate risk, increase company efficiency and create new partnership opportunities.I care about building strong, lasting relationships with my colleagues and friends. Some call this a human-first mindset, but for me it is a natural approach. This is evident in my connections on this platform and in my recommendations section. I derive pleasure from helping people and solving business problems to achieve win: win outcomes for all stakeholders involved. This is one of the many ways I am able to make positive contributions to an organization.
Midmark Corporation
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Lead Business AnalystMidmark Corporation Mar 2023 - PresentVersailles, Oh, UsMidmark is the only clinical environmental design company that enables a better care experience at the point of care in medical, dental and animal health. -
Senior Sales Operations Business PartnerLiveramp Apr 2022 - Nov 2022San Francisco, Ca, Us -
Business Process AnalystPtc Aug 2019 - Apr 2022Boston, Massachusetts, UsCertified Business Process Management ProfessionalBusiness Process Management Office Consultant -
Senior Business System AnalystPtc Feb 2018 - Aug 2019Boston, Massachusetts, UsSuccess Management Best Practices ExpertCPQ Implementation for Sales and Cloud ServicesData driven enhancements to SFDC Liason between Lines of Business and IT -
Senior Sales Operations Business AnalystPtc Jul 2016 - Feb 2018Boston, Massachusetts, UsLead for managing SalesForce.com Sales Operations projects and defining cross-functional processes for global sales adoption.• Sales program management- project manage corporate wide projects• Pro-active liaison delivering cross-functional collaboration for issue resolution on subscription selling processes• Principal lead for automation of global Deal Desk process for large and complex sales opportunities• Key subject matter expert for global sales projects inside sale, sales compensation• Deliver and develop sales coaching method and formal training• Translate business needs into IT requirementsCurrent Projects:Americas Complex Deal Service DeskHigh Velocity Sales ProgramSales Performance ManagementConversion AutomationSales Enablement -
Sales Operations Business AnalystPtc Jul 2014 - Feb 2018Boston, Massachusetts, UsLead for managing SalesForce.com Sales Operations projects and defining cross-functional processes for global sales adoption.• Sales program management- project manage corporate wide projects• Designed, implemented and managed evolving processes for Americas Complex Deal Services Desk• Pro-active liaison delivering cross-functional collaboration for issue resolution on subscription selling processes• Principal lead for automation of global Deal Desk process for large and complex sales opportunities• Key subject matter expert for global sales projects inside sale, sales compensation• Lead coordinating sales ops transition to subscription licensing business model• Deliver and develop sales coaching method and formal training• Directed change communications on behalf of SFDC development groupCurrent & Past Projects:Americas Complex Deal Service DeskSubscription SellingDeal Desk AutomationCompliance Team AutomationConversion AutomationSales ForecastingAmendment ProcessTraining -
Sales Operations ManagerSigniant Dec 2013 - Jun 2014Lexington, Massachusetts, UsManaged operations of global sales forces, partnering with other departments to achieve company-wide objectives.• Created and conducted new hire training• Implemented new applications in SalesForce.com for sales team• Assisted with quote creation and customization• Established and documented new processes and guidelines for global sales organization -
Sales Operations CoordinatorBit9 Nov 2011 - Dec 2013Palo Alto, California, UsOversaw the daily activities for the global sales organization and worked cross-functionally with Marketing, Finance, Services, Product Management and Human Resources.• Crafted customized quotes (over 350 in FY12 Q4) for sales and channel organizations• Managed the Reference Desk (single-handedly built mechanism in FY12 Q3)• Supervised the sales close process• Documented and streamlined existing practices for Sales• Organized and executed company-wide sales kick-offs• Ensured accuracy of overall data, lead assignments and processes in SalesForce.com -
Contracts ManagerMicrosoft Corporation May 2007 - Nov 2011Redmond, Washington, UsManaged internal order to cash process for the global FAST subsidiary. Relied upon by Sales, Legal, Services and Finance as a “go-to” results-oriented problem solver.• Successfully managed creation and launch of escalation tool for internal Microsoft business groups, providing a tracking system to analyze data in a standardized way• Drove greater than 200% improvement in contract compliance for Six Sigma Green Belt project • Developed and conducted training for 250 worldwide sales professionals in process improvement -
Contracts ManagerFast Search & Transfer, Inc. 2007 - 2008Fast Search & Transfer, Inc. was acquired by Microsoft in 2008.
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Sales CoordinatorFast Search & Transfer, Inc Nov 2006 - May 2007Promoted from a temporary employee to be the full-time sales coordinator (a newly created role). Established integrity between Sales and Financial Systems with Sales Operations projects.
Sarah Silva Skills
Sarah Silva Education Details
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Ithaca CollegePolitics -
Newton South HsHigh School Diploma
Frequently Asked Questions about Sarah Silva
What company does Sarah Silva work for?
Sarah Silva works for Midmark Corporation
What is Sarah Silva's role at the current company?
Sarah Silva's current role is Experienced Business Analyst | Human-first | Certified Business Process Management Professional | Six Sigma Green Belt | Customer Advocate | Wonder Woman.
What is Sarah Silva's email address?
Sarah Silva's email address is ss****@****ptc.com
What schools did Sarah Silva attend?
Sarah Silva attended Ithaca College, Newton South Hs.
What are some of Sarah Silva's interests?
Sarah Silva has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.
What skills is Sarah Silva known for?
Sarah Silva has skills like Salesforce.com, Sales Operations, Cross Functional Team Leadership, Process Improvement, Project Management, Sales Process, Management, Enterprise Software, Saas, Cloud Computing, Solution Selling, Sales.
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