As Event and Program Manager at Atithi Studios, I oversee diverse event planning and execution, including private rentals, art workshops, and classes for all ages. My role encompasses meticulous logistics management, from scheduling to vendor selection, ensuring top-tier service delivery and premium beverage offerings. I collaborate closely with local artists and educators to enhance program quality and create impactful promotional materials using tools like Canva, Capcut, Adobe. Additionally, I play a key role in boosting studio visibility through strategic marketing initiatives, prioritizing seamless event execution for exceptional attendee experiences.

In this role, I manage spa schedules and appointments for clients, providing exceptional customer service to ensure client satisfaction. Additionally, I coordinated with spa staff to optimize scheduling efficiency and enhance the overall customer experience, while also effectively selling products and services. I also perform a variety of administrative tasks to support daily operations.

As a freelance photographer, I work with a diverse range of clients and projects while obtaining my graduate degree. My experience spans headshots, family portraits, and event photography, where I apply my expertise in Adobe software to deliver high-quality images. Balancing my freelance work with my graduate studies has honed my time management and organizational skills, allowing me to consistently meet client deadlines and exceed their expectations. This dual focus has also enriched my creative vision, as I integrate academic insights into my professional practice.

As a Production Assistant, I supported events and activations for renowned brands such as Spotify, Google, UPMC, and Highmark. My role involved coordinating production schedules to ensure a smooth workflow and timely completion of tasks, filing important paperwork related to contracts, releases, and insurance documents, and gathering inventory of all equipment, props, and materials needed for projects. Additionally, I collaborated with the logistics team to determine shipment dates, communicate production changes, and process and maintain production invoices.

As a Senior Ophthalmic Photographer at UPMC, I supported patient flow goals with skilled intakes and immediate documentation of patient information. I assisted ophthalmologists in detecting retina diseases and managing patients' ocular disorders, demonstrating proficiency in operating advanced ophthalmic imaging equipment such as fundus cameras and slit-lamp cameras, as well as testing visual acuity with minimal oversight. Additionally, I scheduled patient appointments using electronic medical record (EMR) software, collaborated with other healthcare professionals to coordinate patient care across different specialties, and responded promptly to phone calls from patients regarding prescription refills or questions about their eye care regimen.

As a former Spa Manager, I oversaw all aspects of spa operations. My role involved building and implementing a comprehensive business plan and marketing strategy to drive growth and profitability. I managed the daily operations of the spa, including scheduling, staff management, and ensuring adherence to state policies and regulations.Additionally, I handled conflict management and staffing hiring, ensuring that the spa team operated smoothly and efficiently. I was responsible for inventory management, including ordering supplies and maintaining stock levels. Utilizing POS systems, I oversaw transactions and financial reporting, while also providing staff training to ensure excellent customer service.Furthermore, I played a key role in developing spa menu ideas and promotional materials, working to enhance the guest experience and attract new clientele. When needed, I assisted with spa services, ensuring that guests received top-quality treatments and left feeling rejuvenated and satisfied.Overall, my experience as a Spa Manager equipped me with strong leadership skills, business acumen, and a dedication to providing exceptional customer service experiences for our guests.

As a Hospitality Specialist at Buhl Mansion, I excelled in providing exceptional guest experiences across all facets of hospitality management. My responsibilities encompass a wide range of tasks, including check-in and check-out procedures, room cleaning and sanitation, and leading group historical tours of the estate grounds. Additionally, I scheduled and coordinated events in our rental hall, as well as providing attentive service during evening receptions, including cocktail service.Furthermore, I was responsible for providing turndown service, managing inventory for the spa, and assisting with spa services as needed. My role also involves serving food and beverages for room service, breakfast, and lunch, ensuring that guests receive top-notch service and enjoy a comfortable and welcoming atmosphere throughout their stay.Overall, my experience as a Hospitality Specialist at Buhl Mansion has equipped me with strong organizational skills, attention to detail, and a passion for welcoming guests and creating memorable experiences for them.

As a former Child Care Group Supervisor at the YMCA, I provided leadership and oversight for the childcare programs. My responsibilities included supervising staff, ensuring the safety and well-being of all children, and implementing age-appropriate activities and curriculum.In this role, I facilitated daily operations, including scheduling, staff training, and maintaining compliance with state regulations and YMCA policies. I promoted a positive and inclusive environment where children could learn, play, and grow.I conducted regular assessments of program effectiveness and made necessary adjustments to meet the needs of the children and families. Additionally, I communicated regularly with parents to provide updates on their child's progress and address any concerns.Furthermore, I collaborated with other YMCA departments to coordinate special events and activities for children, fostering a sense of community and engagement.Overall, my experience as a Child Care Group Supervisor at the YMCA equipped me with strong leadership skills, a passion for child development, and a commitment to providing high-quality care for children and families.