I was a Commercial Manager, responsible for the growth of the business, managing sales across the East of the country.

At SCCU, I have successfully managed the sales team and processes, generating leads and bringing in new client revenue, onboarding and training new salespeople, and planning and implementing new sales strategies. This has combined working with internal salespeople whom I have managed and developed, external lead generation companies with whom I have negotiated and developed relationships, and referral partners whom I have sought out and worked with. Alongside this, I have managed my own sales… Show more At SCCU, I have successfully managed the sales team and processes, generating leads and bringing in new client revenue, onboarding and training new salespeople, and planning and implementing new sales strategies. This has combined working with internal salespeople whom I have managed and developed, external lead generation companies with whom I have negotiated and developed relationships, and referral partners whom I have sought out and worked with. Alongside this, I have managed my own sales, developing relationships with some of the largest levy paying companies in the UK and growing the company's apprenticeship sales, taking the company from under 200 learners on programme to over 420. I have also mentored high-achieving account management personnel into leadership positions, including mentoring a team member into a senior leadership position Show less

I managed a team of eight in Debenhams Birmingham, the largest door in Birmingham City Centre. I was responsible for the following:-Achievement and management of business goals and targets for the account-Organising rotas in order to best suit the needs of the business -Closely monitoring business and analysing KPIs and results in order to recognise areas of opportunity for growth-Setting daily goals and incentives for the team members to motivate them.-Running monthly… Show more I managed a team of eight in Debenhams Birmingham, the largest door in Birmingham City Centre. I was responsible for the following:-Achievement and management of business goals and targets for the account-Organising rotas in order to best suit the needs of the business -Closely monitoring business and analysing KPIs and results in order to recognise areas of opportunity for growth-Setting daily goals and incentives for the team members to motivate them.-Running monthly ones in order to monitor individual consultants' performances and KPIs, setting regular tracked SMART targets. -Reviewing the barometers of the business with the Sales and Education executive-Ensuring the team is coached , developed and motivated in all aspects of the business (Selling/Product knowledge /Administration /Customer Service etc ), including running training modules such as Project Plus One, as well as regular team meetings-Running events on counter in order to create theatre and grow the business-Basic Visual Merchandising of counter-Interviewing and helping to run assessment days for potential new candidates.-Helping other Business Managers with paperwork, business planning, and recruitment. -Running a social media account for the counter and reaching out to local bloggers and booking appointments through social media.-Facilitating my area manager and other area managers with training days and managers’ meetings. Show less

I managed a team of six in John Lewis, in Grand Central, Birmingham.

I managed a team of three at Boots the Fort. In this role, I was responsible for overseeing the daily activity on counter, including organising targets, rotas, and paperwork, as well as make-up application, skincare advice, and sales.

I was a makeup artist and beauty advisor at the Space NK concession in Harvey Nichols, Birmingham. My responsibilities included makeup application and advice, skincare application and advice, selling and communication, serving customers on the till, cleaning, stock counts, doing transfers and exchanges, cashing up, and answering phone calls. I provided customers with a luxury shopping experience from start to finish, being friendly and professional whilst giving confident product knowledge and… Show more I was a makeup artist and beauty advisor at the Space NK concession in Harvey Nichols, Birmingham. My responsibilities included makeup application and advice, skincare application and advice, selling and communication, serving customers on the till, cleaning, stock counts, doing transfers and exchanges, cashing up, and answering phone calls. I provided customers with a luxury shopping experience from start to finish, being friendly and professional whilst giving confident product knowledge and unbiased advice. Show less

I worked as a makeup artist and beauty advisor at Space NK Stratford-upon-Avon. My responsibilities included makeup application and advice, skincare application and advice, selling and communication, serving customers on the till, cleaning, stocking the store, doing transfers, cashing up, and answering phone calls.

I worked in department stores in Birmingham as a temporary cosmetics, skincare, and fragrance sales adviser, working for companies such as L’Oreal Designer Fragrances, L’Occitane, Elizabeth Arden, Benefit Cosmetics, Estée Lauder, and PUIG. My responsibilities included serving and advising customers, applying makeup, traffic stopping, stocking the counter, cleaning the counter, and operating the till.

I researched several psychological issues and used both literary and online journals in order to compile evidence in order to support psychotherapy theories. Moreover, I wrote and contributed to several articles on topics including obesity, smoking, cancer, and new year's resolutions.

Responsibilties included:Retail assistant: operating the tills and serving customers.Receiving phone calls, decision making on behalf of the company.Basic culinary work including making sandwiches, soups, and working a coffee machine.CleaningCollecting stock from wholesalersOrganisation

My responsibilities at Radley Yeldar as a work experience student included basics of PR and presentation, including large amounts of design work. Due to my knowledge of Adobe Photoshop and Adobe Illustrator, I spent much of my time doing design tasks. Equally, I was required to perform basic office tasks such as photocopying and burning CDs. Working in a busy office environment allowed me to interact with many different people whilst developing these skills.