Sarah Smith Email & Phone Number

Tempe, Az

-Assisted in processing payroll, setting up initial payroll accounts and troubleshooting tax issues. -Was able to provide excellent customer service as well as resolve issues with the programming of a customer's account and or their accounting. -Supported multiple clients at once while ensuring that each client’s payroll was correct. -All support to customers was done through the following methods: Phone, Live Chat, Email. -Consistently retrained for updated procedures, product changes and tax guidelines

Phoenix, Arizona

-Providing customer service via chat for AT&T's customer's as well as in store agents -Retain customers while meeting and exceeding goals -Assist in training and coaching new agents -Help launch Quality Assurance department for AT&T Retention Chat -Multi-task while using a verity of programs to ensure customer satisfaction

Phoenix, Arizona

Providing excellent customer service to insure guest satisfaction. -Assisting in development of beneficial promotions and events to increase sales. -Taking phone calls and online orders while keeping up side work and customer. - Maricopa Food Handlers Card

Scottsdale

Customer service and support. Guiding clients to the right products for them through a series of open and close ended questions. Opening and closing procedures along with preparing deposits for bank drops.

Scottsdale

-Maintaining stores appearance through merchandising and light cleaning. -Able to determine clients’ needs through effective communication and product knowledge. -Building and maintaining rapport and a strong clientele -Exceeded $100,000 in the first 8 months there by maintaining strong KPI’s -Keeping up with current fashion trends to ensure my customers complete satisfaction and trust

-Determining clients’ needs through product knowledge and open ended questions.-Recommending appropriate products through demonstrations -Maintaining store appearance through merchandising, stocking, and light cleaning

- Training all new hires for our location and other locations including managers- In charge of all merchandising and most ordering- Left responsible while Store Manager we out of town on business or on vacation- Resolve minor customer and employee issues-Bank runs dropping off deposits and getting change