Sarah Stephens Email & Phone Number

Calgary, Ab, Ca

As the leader of the Public Services team, I was responsible for overseeing our strategic and operational functions. This included shaping the service approach, enhancing user experiences, managing training, and driving engagement efforts. Additionally, I handled all aspects of people management, from recruitment to assessment, ensuring a cohesive and effective team.

Calgary, Canada Area

Improved and optimized the use of the Library’s digital technology, including: data visualization technology, large scale multi-touch display walls, VR, AR and MR technologies and licensed web products. Worked closely with other library staff to ensure the library website supports instruction, research and other outreach initiatives. Provided digital systems support, managed web interface, trained library staff and end users on visualization and immersive technologies, administered the use of library software. Assisted users in accessing information via in-person and online environments, provided front line research support and material access to university students, staff, faculty and community members, and assisted library users with a wide range of equipment and technology.

Calgary, Canada Area

Supervising the work of the Information Desk, representing Information Services staff on committees and working groups, scheduling.Work on the Information Desk providing users with research, citation and technology assistance. Work on updating the library websites, managing electronic resource access, troubleshooting information access issues, liaise with ITS

Calgary, Canada Area

Work on the Information Desk providing users with research, citation and technology assistance. Work on updating the library websites, managing electronic resource access, troubleshooting information access issues, liaise with ITS

Master Of Library & Information Science - Mlis

Library And Information Technology

Library and Information Technology

Ba, Sociology, English

Bachelor of Arts