Sarah Stout Email and Phone Number

- Developed API with Expedia and increased hotel bookings within the 1st year- Redesigned internal system using an agile framework and reduced time spent building an event hotel, so managers could spend time managing and growing their events- Spearheaded Google Tag Manager implementation and created guidelines for tracking user behavior- Launched feature for clients to manage complex booking requirements based on user feedback- Produced a tool that reduced time spent on hotel cutoffs, so internal teams could focus on event outreach- Educated 6 SaaS clients on the options within the system to achieve their user needs and event requirements

- Coordinated with the technology team for high volume openings to ensure the websites could handle system load- Early adopter of a new upload tool that reduced time spent inputting names for large groups and provided feedback to the technology team- Led contact for Portfolio client and mentored internal staff that handled their 10+ annual events

- Improved number of room nights sold to work towards an event receiving citywide status- Advised 2 brand new clients with complex and demanding event requirements on the best ways to implement events in our system and promote booking for their next annual event- Provided recommendations to clients on how to divide up inventory for sub-blocks, so they still had inventory available for general attendees coming to their event

- Directed a 7 person cross-functional team to execute multiple 2 week Sales Training Programs- Built new seasonal menus with Executive Chef, to be used for banquets and in the hotel restaurants

Managed over 100+ wedding room blocks and made accommodations to meet clients needs

Prospected new accounts and tracked account information

- Completed top-rated management training program by working beside managers in other hotel departments- Planned and executed convention groups, up to 75 guests

Managed difficult situations and provide solutions to guests when the 1,100 room hotel was oversold

Coordinated a Christmas in July event to current and prospective clients