Courses taught: Economics and Personal Finance, Fashion Marketing, Advanced Fashion Marketing and Advanced Entrepreneurship and InnovationOther duties: DECA Chapter Advisor.Developed and implemented innovative CTE curriculum tailored to meet industry standards and student needs.Facilitated engaging lessons in marketing, entrepreneurship and economics and personal finance while fostering critical thinking and problem-solving skills.Mentored and coached students in various… Show more Courses taught: Economics and Personal Finance, Fashion Marketing, Advanced Fashion Marketing and Advanced Entrepreneurship and InnovationOther duties: DECA Chapter Advisor.Developed and implemented innovative CTE curriculum tailored to meet industry standards and student needs.Facilitated engaging lessons in marketing, entrepreneurship and economics and personal finance while fostering critical thinking and problem-solving skills.Mentored and coached students in various technical skills, preparing them for real-world career opportunities. Show less

Course taught: Economics and Personal Finance, Marketing, Advanced Marketing, Principles of Business, Fashion Marketing, Advanced Fashion MarketingOther Duties: DECA Advisor, Industry Credential Point of ContactCertifications: VDOE Teaching License, Google Educator, W!SE Financial Literacy, NRF Customer Service and Sales Credential

Mastered multitasking in a busy office setting by providing professional, respectful service in greeting clients, managing phone calls, and answering general questions. Determined eligibility and completed quick assist loans to those who qualified.

Held a customer service position at one of the most highly regarded mutual fund companies. Communicated daily with financial advisers and shareholders regarding mutual fund investments. Managed shareholder accounts upon request of shareholders and financial advisers. Researched and applied IRS regulations and laws for mutual fund trading and retirement accounts. Verified customer identities in accordance with the USA Patriot Act. Established retirement, college savings and other various… Show more Held a customer service position at one of the most highly regarded mutual fund companies. Communicated daily with financial advisers and shareholders regarding mutual fund investments. Managed shareholder accounts upon request of shareholders and financial advisers. Researched and applied IRS regulations and laws for mutual fund trading and retirement accounts. Verified customer identities in accordance with the USA Patriot Act. Established retirement, college savings and other various mutual fund accounts. Processed investments into existing shareholder accounts. Show less

Interned with a busy local sales and service center for the nation's largest vehicle rental corporation. Serviced walk-in, phone-in and Internet customers seeking to rent vehicles for short and long term, local and distance needs. Upsold insurance, better vehicle and extended service packages, employing Enterprise's sales and customer service methodologies. Fulfilled additional duties involving examination and condition reporting on returned vehicles, update and maintenance of vehicle service… Show more Interned with a busy local sales and service center for the nation's largest vehicle rental corporation. Serviced walk-in, phone-in and Internet customers seeking to rent vehicles for short and long term, local and distance needs. Upsold insurance, better vehicle and extended service packages, employing Enterprise's sales and customer service methodologies. Fulfilled additional duties involving examination and condition reporting on returned vehicles, update and maintenance of vehicle service records, inventory management/control, picking up customers and cleaning cars. Compiled and submitted a variety of statistical and financial summary reports to management such as interval branch earnings statements. Show less

Fulfilled an informal internship with the regional operation of a major supplier of pharmaceuticals and medical equipment to hospitals, health care clinics, medical specialists and private practitioners throughout the Hampton Roads area. Serviced a delivery and pickup route of supplies and equipment, serving as face-to-face contact point and representative for Cardinal Health to over 100 regular clients. Handled cold calls to prospective clients, instrumental in securing the Naval Medical… Show more Fulfilled an informal internship with the regional operation of a major supplier of pharmaceuticals and medical equipment to hospitals, health care clinics, medical specialists and private practitioners throughout the Hampton Roads area. Serviced a delivery and pickup route of supplies and equipment, serving as face-to-face contact point and representative for Cardinal Health to over 100 regular clients. Handled cold calls to prospective clients, instrumental in securing the Naval Medical Center Portsmouth as a new customer for Cardinal. Show less