In my role as a Junior Paralegal/Legal Assistant at Dara Cooley Law, P.A./Berkowitz & Myer, I managed case organization and court filings, ensuring efficient client communication and document retrieval. I provided administrative support, while being proficient in Microsoft Office, contributing to smooth operations. • Assisted attorney by drafting documents, assisting with discovery and case preparations for meetings, hearings and trial.• Detail oriented with case file management and administrative support.

In my role as a Customer Service Captain at The Urban Stillhouse, I delivered exceptional customer service, ensuring attention to detail and satisfaction under pressure. I maximized sales with excellent communication to the customers and assisted with conflict resolution.• Assisted in training new staff members for best practices and customer service techniques. • Provided exceptional customer service by delivering high-quality service resulting in customer satisfaction.