Company Profile: Impact provides online Business English training, cross-cultural communication solutions and improves organizational training. It has in-depth cooperation with Yili, Tencent, C-trip, Huawei, GUCCI, FAW Toyota, Hainan Airlines, China Electric Power Construction, and so on. Team construction and management：Recruited and managed a team of 100+ foreign online trainers. On-boarding rate and probation pass rate for full-time hires are 100%. Managed 50+ project trainers for major organizations such as Net Ease, Samsung, NCAB, etc. Client satisfaction rate and contract renewal rate reached 100%. Talent development: Planned and implemented 10+ foreign team training sessions according to learning and development needs and cultivated 3 in-house trainers. Employee satisfaction rate increased to over 95%. Training construction and management: Co-designed 4 major training products and 500+ training training plans based on corporate planning. Client satisfaction rate increased to over 98%. Compensation management: Established a new tiered salary plan and improved assessment and training systems to increase employee initiative. Raised team work output by 25%. Performance management: Introduced KPI management system and established a 6-category quantitative performance appraisal system. Corporate culture dissemination：Disseminate company culture and strengthen employee loyalty through training, event planning, and weekly reviews. Retention rate increased by 30%.

Company profile: Provides customized corporate language training services for Fortune 500 companies and multinational companies. Foreign teacher supplier for Changning Education Bureau. Language training supplier for Minhang District government. 1. Business language training: Provided language training solutions for 30+ cooperative enterprises and 80+ students to solve business and cross-cultural communication problems. 2. Curriculum design: Built new curriculum systems and developed 10+ business language training courses. Client satisfaction of acquisition rate reached 100%. 3. Renewal promotion: Managed 80+ clients and ensured smooth training operations. Renewal inclination rate reached over 95%.

Company Profile: British Education Group provides international education to students across the world. It has exclusive cooperation with Wycombe Abbey and opened sister schools to provide British-style boarding education for Chinese and foreign students. Overseas business development: Built a network of 120+ UK partner institutions. Expanded cooperation with 20+ new partner schools and established exclusive partnerships with elite schools. Team construction and management: Constructed and managed school admissions team and conducted 15+ training sessions according to corporate development needs. Delivered over 1000 students to appropriate schools. Student application success rate was 100%. School and client satisfaction rates also reached 100%. Event organization and management: Planned and carried out 10+ promotion activities, and managed on-site school enrollment events. Supervised the implementation of action plans.

Perform a variety of duties including: operation of office equipment, maintaining department supplies and inventories, and prompt service to Professors to ensure effective functioning of the department.

Provide consistent support and guidance to first-year college students in their transition to an unfamiliar living environment and much more vigorous academic setting. Create and cultivate meaningful friendships with students that go far beyond the year as their official mentor.

Utilize my knowledge in relevant courses in providing tutorial support and consistent academic guidance to students throughout the semester to facilitate student achievement.