Sarah Tapper Chpp Mapm Email & Phone Number

Sarah is an experienced P30, MSP, PRINCE2 and ITIL qualified portfolio office programme and change manager, with a successful track record in delivering change and efficiencies in local government across a range of service areas, including operational service delivery and setting strategic direction.Experienced in establishing, developing and managing PMO functions at Corporate Portfolio/Programme Office level, providing programme assurance and support across the Transformation and IT teams together with a centre of excellence for a corporate programme and project management approach across the wider organisation. Key skills include, governance frameworks, portfolio review and prioritisation, RAID and dependency management, provision of guidance and expertise in programme and project management, assurance, benefits, financial management, audits/health checks, improved/streamlined processes and working practices. Programme Management delivery experience includes the Transition of the ICT Service Function back in-house from external service provided within challenging four month timeframe; development of functional model, programme governance and joint transition programme management, reporting to Head of ICT. Mobile Working Programme Manager working with IT delivery partner to deliver enhanced ways of working for field staff, process review and efficiencies and improved services for customers.Sarah is an enthusiastic and results driven leader with strong stakeholder engagement skills and the ability to clearly set direction and programmes and projects to success.