Oversee daily operations of the mortgage origination process. Includes system maintenance, troubleshooting, training of originators, processors, closers, and post closing, and all general operations and reporting tasks. Provide backup for all origination positions where necessary and assist wherever needed. Direct backup to SVP Mortgages.

Oversee day to day operations among the mortgage loan processors. Ensure proper and complete training of all new processors, and cross-train processors. Maintain professional and productive atmosphere at all times. Address any and all concerns, propose new ideas to increase productivity and member satisfaction. Process mortgage applications from underwriting submission through closing, disbursement, and post closing quality control. Request conditions, order appraisals, issue Good Faith Estimates, obtain verifications, prepare closing documents, disburse loans, review post closing files, and clear any post closing conditions.

Process mortgage applications from underwriting submission through closing, disbursement, and post closing quality control. Request conditions, order appraisals, issue Good Faith Estimates, obtain verifications, prepare closing documents, disburse loans, review post closing files, and clear any post closing conditions.

Attained my Bachelors' degree in Business Administration. Extensive studies in psychology and English as well.