Sarah Timms Email & Phone Number

Brisbane, Australia

Brisbane, Queensland, Australia

Provide efficient and effective administrative support to all DTS Team members.Administer and maintain all facets of DTS's Customer Service Area.Administer and maintain office equipment, facilities and supplies.Build a culture of system and process improvement through the DTS Team.Advocate a 'One Team' Culture.Contribute to achieving agreed outcomes and be accountable.Maintain aspects of our Integrated Management System.

Brisbane, Australia

First point of call for a national EAP (Employee Assistance Program), answering phones and carrying out intake administrationCoordinating Critical Incident Management Services, Australia wide.Scheduling/rescheduling appointments for our psychologists across QLD locations using company specific software (diary and client database – with on the job training) and preparing associated paperworkAssisting in the coordination of appointments for our provider network (Qld & nationwide offices)Responsible for the training of new staffSupporting the Intake Coordinator with specific referrals: Critical Incident Management Services (CIMS), Provided Services Sessions (PSS) & Assure FirstCoordinating administration that supports requests for extensions to counselling, file notes, critical incident reports and treatment reports or letters.

Fortitude Valley

Conducting media researchCollating and analysing data, preparing client reportsCosting advertisementsPlanning advertising schedules to maximise exposureMaking bookings / ensuring confirmations with mediaAnswering account queriesChecking pro-forma invoicesUpdating client schedules, and maintaining client filesInputting data into TSSActioning administrative requests / queries from clients

London, United Kingdom

Working with a team of 6 Administrators, formatting CV´s for potential candidatesWorking directly for 15 Recruitment Consultants and providing all administrationCarrying out general office duties such as filing, scanning, franking mail and running errandsOrganising staff events and outings

Brisbane, Australia

Data control – ensuring all original drawings are scanned and filed safely, updating files with updated drawings daily and marking old drawings as supersededUsing the online Workshare data base to send and receive transmittals and communicate with other offices worldwide

South Brisbane

Interviewing and hiring of new staffCarrying out staff training and staff performance appraisalsWorking within prescribed deadlines and ensuring all staff meet Service Level agreementsProviding quality assuranceAnalysing data and carrying out statistical reportingCreating training presentations/documentation using MS PowerPointMaintaining both internal and external business relationshipsFiling of information using company databasesProviding excellent client servicePayroll – Reporting and Invoicing (Aus. & NZ)Privacy policy adherence

Certificate Of Fine Arts

Certificate Iii In School Based Education Support, Teacher Assistant/Aide

Certificate Three In Business Administration, Business Administration And Management, General

Education record