Sarah Touzani work email
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Sarah Touzani personal email
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Hey 👋I am Sarah Touzani and I am the co-founder & CEO of Waggle AI, an AI leadership coach helping founders and execs build High Performing Organisations.Follow me for content on Leadership, High Performance Culture and AI.I also write a newsletter called Mind Matters full of insights into how your brain works and how to hack it to achieve peak performance.After growing a Fintech from employee #3 to more than 80 people, a $50M+ Series A and 200,000 customers as COO, I stepped down to focus entirely on my calling: using behavioural science & psychology to enable people and teams to perform at their best.I do that through Waggle AI, 1-1 coaching (I’m a trained and certified Coach) and sharing content here about Leadership & AI.I am also an Angel investor in more than 25 start-ups and have mentored or coached 100+ founders.
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Co-Founder And CeoWaggle AiLondon, Gb -
Co-Founder & CeoWaggle Ai Jan 2023 - PresentLondon, GbTechstars 2023Build high-performing teams, led by exceptional managers.An AI co-pilot that helps managers know exactly what to do and when to do it to drive their team to perform.If you are a Series A+ start-up looking to grow your managers, get in touch! -
Portfolio CompanyTechstars Apr 2023 - PresentNew York City, New York, UsSelected as one of the 12 companies to join the Techstars powered by JP Morgan accelerator in Detroit. -
Angel InvestorVentures Together May 2022 - PresentVentures Together (VT) is a community of Europe’s leading tech entrepreneurs and operators who angel invest and help companies together. -
Member20:40 Sep 2022 - Jul 2024London, GbI am delighted to join the 20:40 Membership, as we aim to collectively create as much impact as possible. In a time when collaboration and community has never been so important, 20:40’s mission is to offer a programme which encourages members to connect, develop and grow together! -
MentorSeedcamp Dec 2022 - Dec 2023Gb -
S23 AlumniFocal May 2023 - May 2023London, GbEurope's leading open access demo dayWaggle was selected as one of 20 out of 19,000 of applicants.Watch our pitch here: https://youtu.be/wYxLZbLpgrI?t=3084 -
AdvisorNoggin Hq Jul 2021 - Apr 2023Newcastle Upon Tyne, Gb -
Director Of OperationsPassfort, A Moody'S Analytics Company Sep 2022 - Jan 2023London, England, GbJoined after the acquisition of PassFort by Moody's, and during a period of hyper-growth where the team doubled in size to 100 people, to help make the transition as smooth as possible.Worked with great people and learned a lot about acquisitions but the pull to start Waggle was too strong to resist! -
Entrepreneur In Residence/MentorOneday Jul 2022 - Jan 2023London, England, Gb -
Chief Operating OfficerCreditspring Nov 2019 - Aug 2022London, United Kingdom, GbLed and organized the strategic developments and day-to-day running of operations, working closely with the company founders.Key Achievements:- Scaled the company from employee #3 to 50+ team members, growing the company's headcount by over 900%- Instrumental in securing a $50M+ Series A funding round- Grew customer base to 200,000+, scaling Customer Operations to support 10X growth in 12 months- Led multiple critical functions: Customer Operations, Business Operations, Product Management, People, Compliance, and Data- Spearheaded marketing and growth initiatives for the first yearNotable Accomplishments:- Played a key role in obtaining full Consumer Credit firm FCA authorization- Developed compliance and risk management frameworks with bespoke policies and control plans from scratch, resulting in 0% of complaints received by the FOS being upheld since launch- Reduced the number of tickets per customer by 90%+ in 2 years through automation and process improvement while keeping CSAT above 85- Effectively acted as Data Protection Officer, MLRO (CF11) -
Head Of OperationsCreditspring Mar 2018 - Nov 2019London, United Kingdom, Gb -
International Mentor - InsurtechStartupbootcamp Oct 2017 - Sep 2018Amsterdam, North Holland, NlPart of the team that selects and mentors new startups going the StartupBootcamp Insurtech acceleration program. -
General Inspection - Team LeadNatixis Oct 2015 - Mar 2018Paris, FrThe General Inspection team sits below the CEO office and reports directly to the Executive Board. Lead a team of 4 auditors carrying audit and advisory missions covering all Natixis business verticals (Insurance, Retail banking, Payments…) in France and worldwide. Our main focus points were: - making sure that internal and external procedures and regulations are correctly applied; - assessing the effectiveness of the internal control framework and spotting areas of improvement; - formulating recommendations and monitoring their completion by fostering a close relationship with the operational teams throughout the company. -
Governance & Internal Control ConsultantActuaris Oct 2013 - Sep 2015Brussels, Brussels-Capital Region, BeI worked together with Insurance companies C-suite in implementing Solvency 2 Pilar Paris II requirements and an Enterprise Risk Management framework. Significant experience Governance & Internal includes: - set-up of risk management frameworks; - managing vendors and third parties’ risks; - audit of service providers on behalf of insurers (such as brokers); - internal control training for C-suite, executive board members and risk managers; - coordination of regulatory reports. -
Operational Risk And Internal Controls Project ManagerHsbc Oct 2012 - Sep 2013London, GbIn charge of overseeing the Operational Risk Management and the Internal Control Paris frameworks of HSBC in France, through: - a periodic review of risks, action plans follow-up and stress scenarios; - embedding a risk culture within the business verticals; - the rollout of a global operational risk management tool on the French perimeter; - the coordination of regulatory reports. -
Account ManagerBnp Paribas Sep 2010 - Aug 2012Paris, FrWithin a team of Corporate Actions Managers, in charge of:- Relationship Management for a Portfolio of Broker/Dealers clients;- Process Audit & Re-engineering (Automation via VBA and Implementation of new tools);- Change Management. -
Advisory Intern - Risk ConsultingKpmg Mar 2010 - Aug 2010Toronto, On, CaWithin Internal Control and Internal Audit teams:- Analysis & Improvement of Risk Managament Processes (Credit Risk, Maket Risk, Operational Risk)- Identification of Opportunities to improve current Processes
Sarah Touzani Skills
Sarah Touzani Education Details
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Tbs EducationBanking & Financial Markets -
Lycée Carnot - ParisIntensive Preparatory Courses For French Grandes Ecoles -
Lycée DescartesEconomics
Frequently Asked Questions about Sarah Touzani
What company does Sarah Touzani work for?
Sarah Touzani works for Waggle Ai
What is Sarah Touzani's role at the current company?
Sarah Touzani's current role is Co-founder and CEO.
What is Sarah Touzani's email address?
Sarah Touzani's email address is sa****@****xis.com
What schools did Sarah Touzani attend?
Sarah Touzani attended Tbs Education, Lycée Carnot - Paris, Lycée Descartes.
What are some of Sarah Touzani's interests?
Sarah Touzani has interest in Poverty Alleviation, Children, Education, Economic Empowerment.
What skills is Sarah Touzani known for?
Sarah Touzani has skills like Gestion Des Risques, Audit Interne, Internal Controls, Solvency Ii, Risk Management, Vba, Internal/external Consulting, Financial Risk, Orsa, Insurance, Internal Audit, Operational Risk.
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