Sarah Touzani

Sarah Touzani Email and Phone Number

Co-founder and CEO @ Waggle AI
London, GB
Sarah Touzani's Location
London, England, United Kingdom, United Kingdom
Sarah Touzani's Contact Details

Sarah Touzani personal email

About Sarah Touzani

Hey 👋I am Sarah Touzani and I am the co-founder & ​CEO of Waggle AI, an AI leadership coach helping ​founders and execs build High Performing ​Organisations.Follow me for content on Leadership, High Performance Culture and AI.I also write a newsletter called Mind Matters full of insights into how your brain works and how to hack it to achieve peak performance.After growing a Fintech from employee #3 to ​more than 80 people, a $50M+ Series A and ​200,000 customers as COO, I stepped down to ​focus entirely on my calling: using behavioural ​science & psychology to enable people and teams ​to perform at their best.I do that through Waggle AI, 1-1 coaching (I’m a ​trained and certified Coach) and sharing content here about Leadership & AI.I am also an Angel investor in more than 25 start-​ups and have mentored or coached 100+ ​founders.

Sarah Touzani's Current Company Details
Waggle AI

Waggle Ai

View
Co-founder and CEO
London, GB
Website:
usewaggle.ai
Employees:
6
Sarah Touzani Work Experience Details
  • Waggle Ai
    Co-Founder And Ceo
    Waggle Ai
    London, Gb
  • Waggle Ai
    Co-Founder & Ceo
    Waggle Ai Jan 2023 - Present
    London, Gb
    Techstars 2023Build high-performing teams, led by exceptional managers.An AI co-pilot that helps managers know exactly what to do and when to do it to drive their team to perform.If you are a Series A+ start-up looking to grow your managers, get in touch!
  • Techstars
    Portfolio Company
    Techstars Apr 2023 - Present
    New York City, New York, Us
    Selected as one of the 12 companies to join the Techstars powered by JP Morgan accelerator in Detroit.
  • Ventures Together
    Angel Investor
    Ventures Together May 2022 - Present
    Ventures Together (VT) is a community of Europe’s leading tech entrepreneurs and operators who angel invest and help companies together.
  • 20:40
    Member
    20:40 Sep 2022 - Jul 2024
    London, Gb
    I am delighted to join the 20:40 Membership, as we aim to collectively create as much impact as possible. In a time when collaboration and community has never been so important, 20:40’s mission is to offer a programme which encourages members to connect, develop and grow together!
  • Seedcamp
    Mentor
    Seedcamp Dec 2022 - Dec 2023
    Gb
  • Focal
    S23 Alumni
    Focal May 2023 - May 2023
    London, Gb
    Europe's leading open access demo dayWaggle was selected as one of 20 out of 19,000 of applicants.Watch our pitch here: https://youtu.be/wYxLZbLpgrI?t=3084
  • Noggin Hq
    Advisor
    Noggin Hq Jul 2021 - Apr 2023
    Newcastle Upon Tyne, Gb
  • Passfort, A Moody'S Analytics Company
    Director Of Operations
    Passfort, A Moody'S Analytics Company Sep 2022 - Jan 2023
    London, England, Gb
    Joined after the acquisition of PassFort by Moody's, and during a period of hyper-growth where the team doubled in size to 100 people, to help make the transition as smooth as possible.Worked with great people and learned a lot about acquisitions but the pull to start Waggle was too strong to resist!
  • Oneday
    Entrepreneur In Residence/Mentor
    Oneday Jul 2022 - Jan 2023
    London, England, Gb
  • Creditspring
    Chief Operating Officer
    Creditspring Nov 2019 - Aug 2022
    London, United Kingdom, Gb
    Led and organized the strategic developments and day-to-day running of operations, working closely with the company founders.Key Achievements:- Scaled the company from employee #3 to 50+ team members, growing the company's headcount by over 900%- Instrumental in securing a $50M+ Series A funding round- Grew customer base to 200,000+, scaling Customer Operations to support 10X growth in 12 months- Led multiple critical functions: Customer Operations, Business Operations, Product Management, People, Compliance, and Data- Spearheaded marketing and growth initiatives for the first yearNotable Accomplishments:- Played a key role in obtaining full Consumer Credit firm FCA authorization- Developed compliance and risk management frameworks with bespoke policies and control plans from scratch, resulting in 0% of complaints received by the FOS being upheld since launch- Reduced the number of tickets per customer by 90%+ in 2 years through automation and process improvement while keeping CSAT above 85- Effectively acted as Data Protection Officer, MLRO (CF11)
  • Creditspring
    Head Of Operations
    Creditspring Mar 2018 - Nov 2019
    London, United Kingdom, Gb
  • Startupbootcamp
    International Mentor - Insurtech
    Startupbootcamp Oct 2017 - Sep 2018
    Amsterdam, North Holland, Nl
    Part of the team that selects and mentors new startups going the StartupBootcamp Insurtech acceleration program.
  • Natixis
    General Inspection - Team Lead
    Natixis Oct 2015 - Mar 2018
    Paris, Fr
    The General Inspection team sits below the CEO office and reports directly to the Executive Board. Lead a team of 4 auditors carrying audit and advisory missions covering all Natixis business verticals (Insurance, Retail banking, Payments…) in France and worldwide. Our main focus points were: - making sure that internal and external procedures and regulations are correctly applied; - assessing the effectiveness of the internal control framework and spotting areas of improvement; - formulating recommendations and monitoring their completion by fostering a close relationship with the operational teams throughout the company.
  • Actuaris
    Governance & Internal Control Consultant
    Actuaris Oct 2013 - Sep 2015
    Brussels, Brussels-Capital Region, Be
    I worked together with Insurance companies C-suite in implementing Solvency 2 Pilar Paris II requirements and an Enterprise Risk Management framework. Significant experience Governance & Internal includes: - set-up of risk management frameworks; - managing vendors and third parties’ risks; - audit of service providers on behalf of insurers (such as brokers); - internal control training for C-suite, executive board members and risk managers; - coordination of regulatory reports.
  • Hsbc
    Operational Risk And Internal Controls Project Manager
    Hsbc Oct 2012 - Sep 2013
    London, Gb
    In charge of overseeing the Operational Risk Management and the Internal Control Paris frameworks of HSBC in France, through: - a periodic review of risks, action plans follow-up and stress scenarios; - embedding a risk culture within the business verticals; - the rollout of a global operational risk management tool on the French perimeter; - the coordination of regulatory reports.
  • Bnp Paribas
    Account Manager
    Bnp Paribas Sep 2010 - Aug 2012
    Paris, Fr
    Within a team of Corporate Actions Managers, in charge of:- Relationship Management for a Portfolio of Broker/Dealers clients;- Process Audit & Re-engineering (Automation via VBA and Implementation of new tools);- Change Management.
  • Kpmg
    Advisory Intern - Risk Consulting
    Kpmg Mar 2010 - Aug 2010
    Toronto, On, Ca
    Within Internal Control and Internal Audit teams:- Analysis & Improvement of Risk Managament Processes (Credit Risk, Maket Risk, Operational Risk)- Identification of Opportunities to improve current Processes

Sarah Touzani Skills

Gestion Des Risques Audit Interne Internal Controls Solvency Ii Risk Management Vba Internal/external Consulting Financial Risk Orsa Insurance Internal Audit Operational Risk Investment Banking Bloomberg Visual Basic Basel Ii Basel Iii Coso Framework Management Finance D'entreprise Risque Financier Fintech Insurtech Banking Finance Operations Management Consumer Lending Change Management Business Process Improvement Sql Microsoft Excel Visual Basic For Applications Team Management Mlro Direct Lending Business Process Operations Organizational Culture Financial Services Auditing

Sarah Touzani Education Details

  • Tbs Education
    Tbs Education
    Banking & Financial Markets
  • Lycée Carnot - Paris
    Lycée Carnot - Paris
    Intensive Preparatory Courses For French Grandes Ecoles
  • Lycée Descartes
    Lycée Descartes
    Economics

Frequently Asked Questions about Sarah Touzani

What company does Sarah Touzani work for?

Sarah Touzani works for Waggle Ai

What is Sarah Touzani's role at the current company?

Sarah Touzani's current role is Co-founder and CEO.

What is Sarah Touzani's email address?

Sarah Touzani's email address is sa****@****xis.com

What schools did Sarah Touzani attend?

Sarah Touzani attended Tbs Education, Lycée Carnot - Paris, Lycée Descartes.

What are some of Sarah Touzani's interests?

Sarah Touzani has interest in Poverty Alleviation, Children, Education, Economic Empowerment.

What skills is Sarah Touzani known for?

Sarah Touzani has skills like Gestion Des Risques, Audit Interne, Internal Controls, Solvency Ii, Risk Management, Vba, Internal/external Consulting, Financial Risk, Orsa, Insurance, Internal Audit, Operational Risk.

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