Sarah Tuema Email & Phone Number

Vélizy-Villacoublay, Île-De-France, France

•Leading validation and implementation of new Telco solution during the RUN phase.•Testing and validating new T elco services on TCUs•Leading operations for ICCID profile validation and migration to new MNOs.•Definition of the E2E architecture for the ICCID migration tool, including the interfaces with internal and external provider platforms.•Main point of contact to manage and coordinate the resolution of incidents and crisis related to Telco topics.•Supervising and monitoring the validation of internal and external network operations.•Risk and impact analysis of changes.•Implementing and maintaining bandwidth capacity planning for each Telco provider.•Creation of change requests about infrastructure and interconnections evolution.•Definition of the RUN procedures with the Telco providers.

Malakoff, Île-De-France, France

•Ensuring the operability of fiber networks by managing maintenance operations and monitoring network indicators (bandwidth usage, latency, packet loss etc.) to prevent network incidents.•Ensuring compliance with KPIs defined in the contract (network availability, equipment bandwidth, etc.)•Managing critical incidents and technical projects (capacity upgrade, civil engineering, hosting)•Budget management (equipment procurement, operations carried out by our production units, software costs and maintenance).•Leading and facilitating steering committees.•Leading annual budget planning meetings and semi annual arbitration meetings.

Région De Lyon, France

•Managing network capacity upgrade and platform migration projects.•Developing the project roadmap to provide a clear timeline and plan.•Production of deliverable essential for the project execution and the RUN phase : -Project execution documents : Deployment/migration procedures, Functional test documents, Risk and impact analyses, Workload plan -Deliverable for RUN phase: Architecture documents of the platform, technical specifications of the platform and interfaces, network materials reference, maintenance contracts, licenses, escalation matrix•Definition of project acceptance criteria to ensure that the project deliverables meet predefined quality standards and requirements.• Planning and monitoring actions to ensure that the project stays on schedule and within scope.•Identification of pain points and ensure that potential issues are addressed early to minimize their impact on project success.•Coordination of project meetings.•Implementation of reporting tools to identify areas to be improved and supporting decision making.

Ingénieur Télécommunications, Services Et Usages, Telecommunications Engineering

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