RESPONSIBILITIES• Build and maintain client relationships for repeated business by using good interpersonal skills.• Creative talent for mixing music and curating playlists.• Stamina and energy to motivate people.• A good sense of timing and an ear for rhythm.• Passion and the ability to stand out all while keeping a sense of realism.ACHIEVEMENTS• Successfully run my own business for 13 years.• Performed for high profile organisations such as the AFL, Melbourne Grand Prix and various LGBQTi+ events.

RESPONSIBILITIES• Coordinate talent schedules for corporate and private events.• General administration tasks such as data entry, database management and assisting clients with finalising their event.• Identify customer needs by collecting feedback and attending industry product exhibitions.ACHIEVEMENTS• Secured the contract for talent bookings at the Black Caviar Race Day, Flemington 2019.• Delivered new business by introducing new clients.• Streamlined the booking process, resulting in increased sales improved operational efficiency.

RESPONSIBILITIES• Processed more than 200 supplier invoices weekly and general day-to-day administration tasks.• Responsible for overseeing Crown’s nightclub portfolio and managing an annual budget of $2M.• Coordinating talent, including sourcing musical acts, contract negotiation, scheduling and casting.• Worked collaboratively with external agencies to secure the talent for headline performances.ACHIEVEMENTS• Successfully managed Crown’s annual LOVE NYE event across two years that accommodated 4000+ patrons.• Improved invoicing efficiency by eliminating repetitive processes by using initiative for further training. • Increased customer retention by developing and implementing impactful strategies, ultimately creating an enticing environment.

RESPONSIBILITIES• Oversee administrative operations, process and support team in fulfilling their responsibilities.• Proactively complete tasks by following company policies and procedures.• Build and maintain internal and external client relationships to ensure strong engagement and support for service delivery.• Support the field sales team in achieving KPI targets and objectives. ACHIEVEMENTS• Promoted from coordinator to team supervisor within two years due to consistently high performance.• Efficiently ensured that customer’s sales records and databases were accurate and up to date.• Helped improve the productivity of the field sales team by dealing with customer queries and calls.