Anticipated guests' needs and provide information on foodand beverage selections. Took orders and delivered food and drinks in a prompt andprofessional manner.Is familiar with all food and beverage items in the restaurantin order to assist guests with their selections and promote these items.Enhanced revenue flow through suggestive selling techniques.Maintained accurate guest checks, handled cash float, madeaccurate deposits, balanced credit card and cash sales at theend of every shift.Kept restaurant and work areas clean and in an orderly fashion.Ensured a clean and safe working environment with active participation inHealth and Safety initiatives.

Provided warm, sincere and engaging service to guests.Understood guest needs in order to react accordingly and professionally. Delegated tasks to colleagues and prepared stock orders twice a week based on forecast. Attended various committee meetings to ensure proper communication within the hotel’s outlets. (Sustainability Committee, Health and Safety Committee, etc.)Maintained an extensive and up to date knowledge of outlets’ menus. Prepared and served drinks poolside or to the Pantry guest area. Demonstrated overall knowledge of the Micros System. Cleared tables and buss dishes in order to maintain a clean and enjoyable environment.