Sarah Viola Email & Phone Number

Franklin, MA

Dell Technologies Extended Technologies Complete Program

Hopkinton, Massachusetts

Franklin, MA

• Dedicated point of contact for quoting and order management concerns for West Division
• Collaborates with Manufacturing and Logistics regarding rerouting and expediting orders
• Designated team lead for quality metrics
• Supports major EMC distributor in quoting, order tracking, and order management
• Assists internal and external resources through PXC support line and case submissions
• Interacts regularly with multiple teams including GRO and Licensing

Franklin, MA

• Point of contact between EMC and Partners/Distributors
• Provide end-to-end support of the channel sales cycle
• Training of new employees
• Cross-training current employees in supporting departments
• Work closely with EMC channel sales teams
• Provide quoting system support for internal and external parties

Westborough, MA

• Greet guests personally and by telephone; front-end face of the restaurant
• Manage on-line reservation system and table allotments for wait staff
• Answer inquiries regarding dining selection, reservations, gift cards, and wait time
• Organize and balance dining room workload
• Assisting management in ensuring customer satisfaction
• Cashiering and cash handling - processing payments

Westborough, MA

• Answer, place and direct phone calls - relayed important client information to wealth advisors
• Filed and pre-filled paperwork for mailing to clients
• Prepared materials for client meetings
• Gathered and imported important client data into financial portfolio software

Worcester, MA

• Reorganized filing system
• Created purchase orders and invoices
• General office work