Senior leadership role responsible for ensuring the effective delivery and development of the day-to-day operating activities across the organisation. Play a key role in shaping the future of the Charity through development of a sustainable business model. Provide oversight of key corporate shared services including finance, HR, IT, governance, procurement and estates. Responsible for ensuring that the organisation has first class, cost-effective internal processes that drive and support the delivery of the organisation’s aims and objectives.

Work directly for the chief executive and lead a range of corporate functions. Run the organisation's corporate office, providing support to the chair and chief executive. Responsible for the organisation’s cross-organisational planning, performance and risk management activities. Lead the annual business planning process, and oversee the organisation's approach to project management. Promote continuous improvement and identify opportunities to improve the organisation’s impact and effectiveness.Oversee the organisation’s governance and management structures. Set the agenda and co-ordinate the preparation for board meetings, and act as first point of contact for our trustees and ensure that the board is focused on the areas of key importance for the future direction of the organisation.Manage a small team split between Leeds and London.

Led all aspects of programme management relating to the establishment of NHS England as a new organisation as part of the health and social care act. Confirmed the programme scope, put in place robust reporting arrangements, and responsible for identifying and managing risk.Developed and managed a programme management team during an intense period of major growth and change. Responsible for managing all London-based staff during the transition from the Department of Health to the new organisation. Developed relationships with key stakeholders and design leads, and making effective connections across the broader health and social care transition programme to ensure that interdependencies are identified and managed.Led internal communications across a mixed team of NHS managers and civil servants. I ran a review of team working arrangements that led to changes in team structure, line management and approach to internal communications.

Supported the Chief Executive and Director of Support Operations to develop a new 5-year strategic plan for the organisation in a challenging financial environment.Led the budget planning process across the Directorate, with a collective budget of over £10m, and represented my Director at organisation-wide budget negotiations.Managed an organisation-wide review of internal controls. This involved commissioning external support and holding the contractor to account; providing regular written and oral presentations to the Chief Executive and Board; ensuring clear communication with managers and staff; managing the project budget; putting in place a clear action plan to make improvements following the review; and managing the relationship with the regulator.Worked directly to the Director of Support Operations and co-ordinated key Directorate-wide projects. This involved working closely with the Senior Management Team on cross-cutting programmes, such as putting in place a new performance monitoring framework across the Directorate and developing an achievable annual Delivery Plan.

Successfully developed a national Board Development Framework in conjunction with private sector providers. This involved leading a robust tender process; ensuring involvement of key NHS leaders; reporting to the Director General of Commissioning and System Management; and communicating the outcome widely to NHS managers.Responsible for managing the multi-million pound national Integrated Care Pilot Programme. This involved working closely with KPMG, our programme management partners, to identify key risks and develop an achievable project plan.

Worked 'in the field' leading a group of young people from the UK and abroad, applying people and project management skills in a challenging physical environment.Facilitated individual and team development, helping the group deal with conflicting priorities whilst working towards a shared goal.