Sarah Wigg Email and Phone Number

Financing Team at C&PC Product Area Financing and the Financing Tribe in virtual organization, driving digital transformation and development within the Private Lending area, both Consumer Lending and Mortgages.

Development and management of the bank's offer of products and services within Lending targeting both private and corporate customers. Ensuring that the Bank's customer offer, product and service range are consistent with and contribute to delivering on the Bank's strategy and targets successfully Using ICA´s three core valuesSimplicity - we think simple firstEntrepreneurship - we create the opportunitiesCommitment - we make a difference

• Responsible for development and maintaining local and/or globalproducts and value added services throughout the entire product lifecycles in order to create products that brings value to customers ownbusiness related to investment credits as Leasing, Hire purchase and Loan• Provide expertise to the development of competitive and optimal NordeaFinance products/solutions to the customers within Car Finance having a client focus.• Respond to market situation, competitors and customer feedback inorder to meet and exceed expectations from our customers• Secure good cooperation with other relevant Nordea units (e.gNordea bank HUBs and Trains, Nordea IT) to support Nordea Finance value chain thinking

Business Development, Investment CreditsResponsible for product and process development.Ran improvements and drove or participated in Epics and Features that covered process optimization, automation and product development involving IT development. Drove and executed development initiatives within Nordea Finance and throughout the value chain.Secured pan-regional coordination of development, in order to contribute to ONE Nordea Finance.Provided support within the organisation with applicationmanagement and SLA management to ensure high quality services

Business Development Investment CreditsContributed to the development and maintenance of stable, user-friendlyand cost efficient work processes, IT-applications and technicalsolutions. Product Owner in a Scrum team, agile release train SAFe prioritizing the backlog

eSigning SIC/ALFA - New Solution for Investment Credits in Nordea FinanceWorking in close collaboration with process and product owners.

Senior Customer Advisor Car, leasing and hire purchase In my role as customer advisor, I handled lease and hire purchase agreements in car finance and had daily contact with customers and suppliers by phone and email.

Nordea Bank Branch Kredithandläggare, Kassa/Kundtjänst och Personlig Bankman During my years in Nordea I worked in many different roles such as Customer Service Officer and Personal Banking Advisor. As a Personal Banking Advisor, the work primarily consisted of building a new customer base and advice for all Nordea products loan, insurance and savings.

Nordbanken Finans, Customer Advisor FactoringDuring my time at Customer Service Factoring I had responsibility for several factoring clients.

Nordbanken AB (publ) Nordea Branch