Sarah Wright Email & Phone Number

United Kingdom

Created a project lifecycle and associated deliverables Implemented and trained on a new collaborative workflow toolManage Change MI and produce Executive Change Review Board Introduced and supported new governance Extensive support to project managers and executives

Governance ReportingStakeholder Management

Portfolio manager for Change Governance and ControlDelivering governance at a Strategic, Business and Change departmental level.Working under the sponsorship of the COO and the Head of Change Management and Delivery, encompassing senior stakeholder management.Delivering accurate reporting. Increasing control to delivery

Programme management of product governance issues.Setting up new programme management structuresDelivering a new Governance and Control FrameworkCreating a new delivery team to execute the programme.Ability to work in a flexible manner to agilely adapt approach to deliver greatest benefit swiftlyCreate a programme plan supporting regulatory requirementsCreate a suite of Management Information.

Emea

Produce Feasibility StudiesProduce Business CasesBuild Change capability to deliver against the aboveProject planningBudget analysis - Managing a Business Case Circa 3.5MStakeholder ManagementCultural appreciation working an EMEA wide portfolio delivery, mulitple in countryRegulatory knowledge

I am currently programme managing the change agenda for the European Operations Centre for the Markets and International Banking M&IB sector this covers multiple simple, structured and complex investment products.I manage a team of business analysts for the FX/MM, Trade data, Asset Protection product set, Transitions, Novations, RAD for Markets inclusive of Prime Services, Fixed Income, and Rates. Central Operations PMO and Subject Matter Experts in additionally in Equities, Structured & Exotics, Fixed Income, Banking Operations, Client Data Management.I currently setting up a brand new change management capability within the North West for M&IB. I have grown the team from 1 to 15 with a view of securing further roles into the team.I have implemented a quality gate standard to the Business Analysts delivery, which I am rolling out Globally to the FX/MM product change teamMajor Contributions:- Currently managing transition of M&IB PMO function, & driving efficiencies through streamlining processes. Managing a portfolio of circa 61M Exceeded expectations as a subject matter expert and have become a focal point for the collation of the change agenda impacting the EOC.  Optimising the delivery from the business analysts reporting to myself by instigated a change framework and methodology for consistent delivery, recently winning a Global Ovation for my input. Transformed the EOCs change framework by instigating a itemised change agenda, resource profile for projects entering the centre, revitalised the continuous improvement framework instigated and chair regular EOC CRBs with senior stakeholders Growing the Change footprint across 2 site location across a number of product sets Manage the RBS workout programme which is essentially a ‘lean’ supporting people engagement and continuous improvement exceeding 2011 of 1M savings by 500K Manage the investment and core budgets for the European Operations Centre across all products sets.

Coventry, United Kingdom

Networking Opportunities for Local BusinessesSupport Local Sporting and Community Initiatives

ERP programme was delivering a new version of the application to enhance functionality and capabilityMajor Contributions:-Establishing Global standards for the company on a common platform. Individual territories are currently dispersed onto several differing platforms the programme is about standardising and reforming the business. Managing the business transition for a 3 million pound programme upgrade and consolidation across Global partners.Initiate and Innovate the test phases. Driving the engagement of the Business partners and ensure the system is well understood. Invigorate and energise the Business processes in readiness for upgrading the logistics system

ROLB has a customer base of 7 million people with 20,000 concurrent users at any one time.We deploy strategic and tactical changes to the Application whilst maintaining a live service.Major Contributions:-Exceeded expectations as a subject matter expert and became proficient in MSP, Navigator and Compass. This enables the team to work in consistent ways.Pioneered an opportunity within Middleware to grow / expand capability within Barclaycard for new business, whilst protecting the group integrity and governance.Collaborated in working on a innovative new gateway application opportunity to secure sales for the Barclays group and meeting FSA requirements in an agile manner.

Led an onshore team of 12 people, plus as work was migrated led a multi site team of which some were based in India.Performed knowledge transfer planning by identifying initial tasks and coaching them to become everyday tasks. Which has developed to a strategic move of workload and management information is sourced wholly offshoreTransformed the way the Accenture Unit were working by the introduction of ITG, a project management tool in a number of functional releases. As a lead resource in the central PMO function I was involved in the Design walkthroughs, UAT testing, Implementation via training over 600 unit resources in the new ways of working.Optimised the management information delivered to the unit and also to the senior executive by supporting the usage of ITG in best practises.

Having obtained a place on the Bank's IT Talent Development Programme I took up a 12 month placement shadowing the Director of Application Development. Responsibilities included representing and acting on behalf of the AD exec. Managing, prioritising and filtering work load. Devising and implementing communication strategy across the organisation. Undertaking adhoc projects to drive forward the business agenda of AD.

Managing a section addressing postal responses to customer queries. I streamlined the administrative systems to improve efficiency. This was a contract role, however due to the success in my role was offered a permanent

Leader of a team of eighteen people responsible for the investigation and developing community projectsand schemes within the Stoke on Trent area. This was a central, local and community project partnershipproject with multiple stakeholders and Government targets. Duties include meeting key performance targets,allocating work, coaching, performance development, introducing better ways of working and authorising changes within the Stoke on Trent area.Responsible for management of key customer relationships Training and improving performance of the team. I successfully managed an OCN in Community Studies one day a week, of which all 18 students passed the course.Community Volunteers Manager for NE Coventry , The Family Project

Exports: Returning faulty goods from across Australia to Germany for Siemens

Ba Hons, Health Studies

Activities and Societies: Rugby Union

Ba Hons, Health Studies 2

Ba Hons, Health Studies 2

Education record

Education record

Education record

Education record

Education record

Education record