Sarah Wright Email and Phone Number
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Sarah Wright personal email
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I’m a user adoption-oriented consultant who specializes in Teams, SharePoint Online and OneDrive implementations, user adoption, M365 governance, which productivity tools to use and when, cybersecurity culture, Business Relationship Management (BRM), and business analysis. Projects under my leadership benefit from an IT transformation lens, aiming to not only implement M365 tools and support users with adoption efforts, but to develop long-term strategies for the organization (and IT) to continuously evolve practices end enhance overall M365 maturity. I’ve spent over 15 years in the technology space and bring 8 years of local government experience from my time as an IT leader with the City of Boulder. While with Boulder, I helped lead the organization's migrations to Microsoft 365, OneDrive for Business, SharePoint, and Microsoft Teams and transformed the IT Service Desk, reducing ticket resolution times, refining IT service standards, and establishing a successful intranet presence for Information Technology in SharePoint Online. I’ve worked on projects with small cities, water districts, fire districts, counties, hospitals, organizations focused on public education, and departments at the state and federal level.5-year board member of the Colorado Government Association of IT (CGAIT); President 2020-2021
Planet Technologies
View- Website:
- go-planet.com
- Employees:
- 262
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ConsultantPlanet Technologies Jan 2024 - PresentI specialize in Teams, SharePoint Online and OneDrive Implementations, M365 Governance, User Adoption, and Business Analysis. Projects under my leadership benefit from an IT Transformation lens, aiming to not only implement M365 tools and support users with adoption efforts, but to develop long-term strategies for the organization (and IT) to continuously evolve practices end enhance overall M365 maturity.
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Senior EngineerPlanet Technologies Mar 2021 - Jan 2024West RegionProductivity tool enablement (Teams, SharePoint, OneDrive) and organizational change management, training and adoption support for government agencies implementing Microsoft 365.
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It Org Development & Customer Experience ManagerCity Of Boulder Nov 2020 - Mar 2021Boulder, Colorado, United StatesLed the management of technology training, organizational development, communication, and change programs for Innovation & Technology. Played a key role in ensuring technology projects met key change management objectives by increasing employee adoption and usage. Leader of IT’s Business Relationship Management program; praised for ability to build trust with tough stakeholders by regularly sharing information and creating clear escalation paths.Head of IT’s change management team which supports all technology projects using the ADKAR modelSeamlessly transitioned all city employees to remote work tools as a result of COVID-19 through regular IT communications, the Tech Insiders champion group, and an IT hub for information and support documentation, reducing help desk ticket creation by 10% in one year.Developed policies and procedures to optimize the customer experience, integrating customer support, technical training and citywide communication initiatives to ensure customers were satisfied with services they received and were equipped with knowledge and change readiness to work successfully with city technology. -
It Customer Engagement ManagerCity Of Boulder Jun 2017 - Nov 2020Boulder, CoManager of the IT Service Desk and IT Training ProgramResponsible for citywide internal communications for all IT projects, changes and system status messagesTransformed the Service Desk by hiring skilled professionals and integrating knowledge management to increase first call resolution, resulting in consistent recognition of IT as a trusted partnerProven leader, collaborator and customer service advocate; implemented department-wide service standards and reduced ticket resolution times by 50% within 12 monthsFacilitated the rollout of the ITHQ SharePoint site which was visited by 1400 unique staff in the first year
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It Training CoordinatorCity Of Boulder Dec 2013 - Jun 2017Boulder, CoTechnology training lead for all City of Boulder staff; launched a brand-new IT training program Developed deliverables, in-person training and support for Office 365 (OneDrive, Office 2016, Skype for Business, Office Online and SharePoint)
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Training Team Lead And Instructional DesignerEpic Nov 2008 - Dec 2013Verona, Wisconsin, United StatesDirect supervisor of three team members; member of the leadership team for 15 software trainersProject manager and designer of Healthcare Essentials and Epic360, curriculum developed to educate 5000 new employees about the healthcare industry and software integration during their first 6 months Responsible for fostering client relationships, troubleshooting technical issues, developing end-user training programs, designing and developing dozens of eLearning lessonsCurriculum designer for scheduling/registration, EpicCare Inpatient and HOD administration classes and e-learning lessonsTraveled around the country to offer onsite customer support and training to ensure project success
Sarah Wright Skills
Sarah Wright Education Details
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Spanish And Business -
Weldon Cooper Center For Public Service Lead Program Graduate
Frequently Asked Questions about Sarah Wright
What company does Sarah Wright work for?
Sarah Wright works for Planet Technologies
What is Sarah Wright's role at the current company?
Sarah Wright's current role is M365 & Workplace Transformation | OCM | IT Governance.
What is Sarah Wright's email address?
Sarah Wright's email address is wr****@****ado.gov
What is Sarah Wright's direct phone number?
Sarah Wright's direct phone number is +130373*****
What schools did Sarah Wright attend?
Sarah Wright attended University Of Wisconsin-Madison, University Of Virginia.
What skills is Sarah Wright known for?
Sarah Wright has skills like Instructional Design, Training, E Learning, Captivate, Adult Education, Public Speaking, Healthcare Information Technology, Epic Systems, Project Management, Instructor Led Training, Microsoft Office, Curriculum Design.
Who are Sarah Wright's colleagues?
Sarah Wright's colleagues are Lakshmi Kasetty, Jordan Ries, Brett Scheurman, Amanda Mccullen, Shanay Thakkar, Pete Seidel, Esther Hsu.
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Sarah Wright
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Sarah Wright
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Sarah Wright
Director Of Doctor Recruiting @ Signature Dental Partners | Helping General Dentists Join Industry-Leading Practices NationwidePhoenix, Az1godentive.com -
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