Sarah W. Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

• Collaborate with legal teams and stakeholders to develop data-driven pricing strategies aligning with client needs and profitability goals, while also assuming the role of rate setting for new associates and paralegals.• Conduct in-depth analysis of legal matters, billing arrangements, and fee structures to optimize profitability and maximize financial outcomes.• Play a pivotal role in crafting responses that meet client pricing objectives in Requests for Proposal(RFPs), including providing rate and alternative fee agreement scenarios for job pricing.• Expertly model pricing scenarios and communicate the risks, opportunities, and projected outcomes derived from various billing arrangements.• Research and analyze profitability and realization trends by practice group, client fee agreement, and billing attorney, effectively conveying findings to diverse stakeholders.• Continuously seek opportunities to improve pricing and profitability processes, leveraging data insights to enhance efficiency and accuracy, while also driving the reduction of the administrative burden on other staff.• Engage in strategic discussions with cross-functional teams, presenting data sets and expert analysis to support annual client fee agreement renewals.• Ensure adherence to regulatory requirements, company policies, and ethical billing practices in all pricing and profitability activities.• Participate in initiatives promoting best practices, standardization, and automation to streamline the user experience and enhance internal processes.• Provide exceptional customer service by promptly addressing pricing inquiries and concerns, fostering positive client and attorney relationships with the pricing department.

Indianapolis, Indiana, United States

• Assisted in the development and implementation of billing processes and procedures, aiming to increase efficiency and accuracy in legal billing operations.• Collaborated with finance and accounting teams to support month-end and year-end financial close processes related to legal billing activities, including the process of producing all periodic pre-bills for attorney review.• Ensured billing documentation, including all special client and attorney billing instructions, was properly archived and organized for audit and record-keeping purposes.• Trained and mentored new and junior billing analysts, sharing expertise and best practices to support their professional growth.• Assisted in testing and implementing upgrades or enhancements to the billing system to improve functionality and efficiency.• Continued to fulfill the responsibilities of the billing specialist role.

Indianapolis, Indiana, United States

• Proficiently handled multiple billing cycles, invoicing, adjustments, and write-offs with utmost attention to detail, ensuring compliance with billing guidelines and client agreements.• Met strict guidelines for e-billing submissions using OCGs, ensuring prompt processing and reimbursement for legal services.• Conducted thorough reviews of legal billing data to identify discrepancies, inconsistencies, and potential issues, resolving them promptly to maintain accuracy.• Effectively addressed and resolved billing discrepancies and client inquiries in a professional manner while collaborating with attorneys and clients to achieve satisfactory outcomes.• Compiled and distributed comprehensive billing reports and statements for clients and attorneys, offering transparent insights into billed hours, expenses, and outstanding balances.• Ensured adherence to regulatory requirements and internal policies while conducting regular audits to uphold data integrity and financial accountability.• Expertly maintained billing records and client accounts in the billing system, streamlining processes for efficient financial reporting.

Carmel, Indiana, United States

• Collected, organized, and verified the accuracy of bi-weekly payroll submissions for both TIC Inc.& United Actuarial Services (sister company), and accurately entered all hours into payroll servicer, Singlepoint.• Confirmed compliance with time entry policies for exempt, non-exempt, union, and non-union employees across 4 branches. Communicated with supervisors when changes were required and worked together to resolve inaccuracies.• Worked directly with HR to confirm pay changes, leaves of absence, terminations, new hires, and special circumstances. Kept accurate records of annual sick, vacation, and PTO balances.• Collected all submissions for bi-monthly invoicing and completed all billing for both TIC Inc. & United Actuarial Services, as well as produced all special bill requests. Distributed invoices to the correct branch or client manager and recorded revenue.• Entered all deposits and confirmed the accuracy of payments against remittances. Communicated with client managers about short or duplicate payments.• Managed AP for both organizations and produced weekly payment runs to vendors. Communicated with branches on approval requirements, missing invoices, client billable payments, etc.• Conducted monthly reconciliation of receipts of 5 credit accounts, managed payments, and accurately kept records of client billable expenses.

Westfield, Indiana

• At start of employment efficiently tracked, processed, and managed an extremely high volume of invoices in arrears awaiting processing and payment• Supported management by processing invoices and documents with consistent on-time delivery• Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times• Created plans with Financial Analyst to remedy financial discrepancies and reconcile issues with pricing variances and vendor terms• Maintained 95% accuracy while processing $450,000 worth of weekly payments• Reviewed account documentation for over hundreds of vendor accounts, rectified issues and contacted vendors about account changes• Verified pricing on purchase orders and receipt of inventory by working with multiple departments to remedy discrepancies in price and inventory counts• Analyzed figures, postings and documents to maintain accounting program accuracy.

Indianapolis, Indiana Area

• Effectively performed as the sole accounts payable and expenses specialist that served roughly 200 partners, attorneys, and professionals for both companies in multiple offices.• Used Elite Expert 3.9 to process daily payment requests for client-billed expenses, as well as a high volume of weekly and monthly payments for firm expenses and partner reimbursements.• Collaborated with department managers on monthly bank and general ledger reconciliation, using the reports provided to analyze the accuracy of the entries.• Conducted monthly reconciliation, entry, and payment of the expenses on 15 corporate credit cards, as well as reconciliation of multiple bank accounts.• With the knowledge and guidance of the team around me, directed and assisted the Chrome River Expense software build team in the creation of our company module and implementation.• Created and guided multi-weekly training courses for the legal administrative staff that now enter expenses on their timekeepers' behalf.• Using GAAP and firm policies, analyzed the expense reports submitted as the firm approver, as well as troubleshooting and managing help desk requests as the administrator of Chrome River.

Indianapolis, Indiana Area

• Ongoing management of $1 million in receivables, with less than 5% of accounts aging past due.• Average daily sales of $200,000 that are processed via credit card transaction at time of order.• Seamlessly and simultaneously use multiple operating systems, Quick Books, Internet browsers, email, and a proprietary cloud accounting service for tracking sales and transmitting credit card payments to Quick books• Assigned tasks include; processing credit card payments, receiving and depositing checks and cash according to remittance, update, verify and maintain receivables ledger, analyzing data from credit bureaus for customers applying or increasing terms, using different forms of communication to contact customers past terms and verifying a promise to pay while maintaining a healthy customer relationship, applying credits and refunds when necessary, working within my own and along with multiple departments to solve customer issues and reconcile accounts, communicating the state of accounts to office manager• Additional duties include, but are not limited to, weekly meetings to collaborate with colleagues, presentations, coverage of reception during lunch breaks and absences, etc

Indianapolis, Indiana Area

• Daily tasks required the proficient use of the software's Opera, Micros and Synergy through this property to meet guest needs.• Audit consists of closing, verifying, and correcting accounts; applying charges to in house and corporate accounts; verifying charges posted for the business day; sorting and filing paperwork for the correct department.• Assisted the guest management and event teams to provide excellent guest services and was rated as one of the top ten hotels in the city and together we worked to meet annual survey score goals.• Additional everyday tasks include: communicate the needs of guests to the proper department or completing the task myself efficiently and effectively; prepare, account for, and deliver night room service orders; and follow property procedures for nightly lock down and correct or notify the appropriate department of any problems.

Indianapolis, Indiana Area

Support to students in K-12 education

Associate'S Degree, Accounting

Bachelor'S Degree, Accounting

Bachelor'S Degree, Accounting And Business/Management