Sarah Herrmann Email and Phone Number

Manage programs of work related to business integration, specifically as it relates to Pushpay's post-acquisition strategy.Develop, manage, and evaluate multiple project timelines across departments, including resourcing and scope. This includes managing stakeholder communication on key project timelines, deliverables, blockers and overlapping project items. Lead and support a technical team. I specialize in spearheading post-merger integration programs, advising on operational best practices, establishing scalable business processes, and leading technical teams.

Lead our business applications architecture team with a focus on implementation of operational change that balances risk assessment and speed to delivery. Oversee and deliver complex, company-wide projects.

Oversee large-scale Operations projects, including new tools integrating with Salesforce.com. This includes requirements gathering, process design and implementation, documentation, testing and roll out/training.

Responsible for operational process evaluation for existing ICT systems, including proposing modifications and providing advice on how improvements can me made to best support the business.Responsible also for assessing and implementing new system tools based on business requirements, specifically those integrating with Salesforce. Completed implementation of marketing automation tool Marketo and Zuora for subscription billing. Also responsible for creating user training documentation to ensure seamless transition and uptake of new tools and processes.

- Responsible for admin of Salesforce.com and customization of platform to fit business requirements including:o Product and customer pricing/quotingo Scheduled reports and dashboardso Workflow rules/formulaso Pipeline product forecastso Internal notification processes for support, sales and development teamso Roadmap requests for product team prioritization- Management of key account relationships/liaison with internal development team to troubleshoot/define requirements to solve customer issues/concerns- Management of marketing requirements and activities, including overseeing creation of collateral/web content, advertising initiatives inbound lead flow- Central communication hub for remote Sales team in regards to new developments, software releases, marketing activities and other relevant information

Responsible for managing relationships with Catch Software’s extensive customer base, including Fortune 500 companies, representing 32 countries globally through:- Management of the sales process (from trial through to sale)- Creation of sales and services proposals as well as informative collateral to share with prospects- Managing/tracking the issuance of new software licensing, software renewals and software upgrades - Oversight of the organization's Salesforce data including administrative duties, creation of workflow rules, email trigger rules and internal notification processes - Managing relationships and engagement with Catch partners and resellers spanning 20 countries worldwide

Provided market and client insight to executives involved in new business pursuits including writing and design management of high impact, effective proposals and presentation materials to help secure new business, industry/company research and intelligence gathering.

Supporting and advising the international tax practice group in all matters related to business development including designing and implementing targeted business development initiatives, conducting research and analysis related to new opportunities and recording and maintaining all business development activities within internal databases.